Dead 705!!!

drewfromrisca

I'm devastated, my Garmin 705 has just died for no reason at all whilst I was on the training center and now won't even re-start. I'm finding loads of horror stories about the 3.2 software ruining units and I'm worried that this will happen with mine. One big problem is that I can't find the receipt from when I purchased it. I'm screwed aren't I?!?!

redvee

Call 0808 238 0000 Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC) with your dead Edge in your mitts and Garmin will be of help. Mine is with them at the mo but the turn around time is approx 2 weeks.

Monty Dog

http://www.gps4sport.com/gps-software/g ... ard-reset/

drewfromrisca

God I bloody hope so!!! This software update sounds like it's cost them a lot of hassle and cash!!!

drewfromrisca

Cheers montydog, tried it. It seems there has been an issue with system update which has killed a lot of 705's.

redvee

You can revert back to 3.1 firmware by downloading it, renaming it to the current firmware and loading it onto your Garmin.

drewfromrisca

It's not even recognising when I connect it up to my mac. I think its dead.

domhnall_dearg

Drew when you say

drewfromrisca wrote:

It's not even recognising when I connect it up to my mac. I think its dead.

Do you mean that the unit will switch on and work correctly on the bike but just not communicate with your mac?

If that is the case then I may have had a similar problem, albeit with a pc, and after a bit of research managed to correct it (possibly temporarily :?: ).

When you connect the unit (switched off) to your computer does it boot up as if it was switched on normally (ie go to the satellite acquisition screen)? If so hit the OFF button until you get the "connected to a computer" graphic on the front screen (I think it takes two goes). Alternatively you can use BootBlock, which is holding the joystick in the UP position while you connect the switched off unit to the computer (this can be a bit tricky for the hand-eye coordination challenged among us).

Once you've got the unit in the connected state, you should be able to look at the contents of the unit using whatever your mac uses instead of Windows Explorer. In my case there were two removable drives, one was the microSD card with the maps on and the other the unit's internal 1GB flash drive (older units have a 500MB drive I believe). This second drive, when selected, gave an error message saying it needed to be formatted. After checking on the web, and removing the SD card to avoid accidents, I formatted the drive, and hey presto! the unit started working again. OK, I'd lost all my settings, but I'd have needed to do that with a new unit anyway.

I, obviously, take no responsibility if you try this and it b*ggers up your Edge.

Hoping this helps.

drewfromrisca

cheers for help but its gone off to garmin this morning. it jus wouldnt turn on whatsoever. cheers anyway.

Old Tuggo

drewfromrisca wrote:

cheers for help but its gone off to garmin this morning. it jus wouldnt turn on whatsoever. cheers anyway.

Mine has also died although I have not loaded any new software. I have assumed it is the battery pack. Would you let me know the outcome with yours.

APIII

Old Tuggo wrote:

drewfromrisca wrote:

cheers for help but its gone off to garmin this morning. it jus wouldnt turn on whatsoever. cheers anyway.

Mine has also died although I have not loaded any new software. I have assumed it is the battery pack. Would you let me know the outcome with yours.

I believe they will fix an out of warranty unit for a flat fee of 70 odd quid. However, I've sent back 2 units in the past (a 305 and a 705) without any receipts and have got a new unit back on both occasions, without being charged.

drewfromrisca

I'm awaiting contact from Garmin, they received my 705 so hopefully it's fixable.

Dancing Bear

there always a new one £232 now !

http://www.handtec.co.uk/product.php/90 ... 003a02e737