BIkebuster

ilm_zero7
ilm_zero7 Posts: 2,213
edited December 2010 in Road buying advice
Has anyone got any experience of using this seller - they are in Denmark, so I normally assume EU companies are legit

http://www.bikebuster.com/bikes.html
http://veloviewer.com/SigImage.php?a=3370a&r=3&c=5&u=M&g=p&f=abcdefghij&z=a.png
Wiliers: Cento Uno/Superleggera R and Zero 7. Bianchi Infinito CV and Oltre XR2

Comments

  • I have use them once. They delivered relatively quickly and without any probs.
    https://www.bikeauthority.cc/
    IG - bikeauthority.cc
  • My experience wasn't so great. I was looking for a Kask K10 helmet for my son as a Christmas present. The price on Bikebuster was way lower than anyone else, though by the time they added their huge shipping costs, and exchange charges, most of the saving disappeared.
    The transaction seemed to go OK but about 3 days later I realised I had not received an e-mail to say it had been shipped. Looking at the website it looked like the order had been cancelled. I e-mailed them and got a very curt reply to the effect that it had been cancelled by my card issuer because it was fraudulent. I ordered again using a different card and sent an e-mail telling them, and they replied saying the only way I could now buy from them was to transfer money to their bank.
    I contacted the bank who issued the first credit card I used and they told me that not only had they not stopped the transaction - but it had been approved. I couldn't get any sense out of Bikebuster - just some very curt, I would go so far as to say rude, e-mails.
    I ended up paying marginally more for the helmet at Shiny Bikes here in the UK, wouldn't go near Bikebuster again.