D.I.Y. warranty claim

Joe_Pineapples
Joe_Pineapples Posts: 1,718
edited August 2010 in MTB general
Folks,
My 2010 Boxxer Race fork has developed a particularly annoying knocking noise at the beginning of its stroke. After a brief search on tinternet, it would appear that it's not an uncommon problem and a return to Fishers, SRAM's main importer, seems like it may be in order.

My query is this:
Does anyone know if I'll have to go through the shop that supplied the bike (It's at the ar*e end of the country and I'm up here in Scotland, God's Country), or will Fishers take my fork directly from me? Anyone else had a similar situation?

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