Rockshox Warranty claim issues

clwydian_rider92
clwydian_rider92 Posts: 416
edited April 2010 in MTB workshop & tech
Took my bike to the LBS where I bought my bike from - with RS Reba SL Dual Air forks (11months old). On the RS website it said that warranty claims can be made up to 2 years after purchase. I therefore took my bike to the shop for a warranty claim due to oil leaking in to the lowers resulting in loss of travel and lockout not working properley.

However the shop owner was insure whether I get them fixed as they hadnt been serviced within 6 months. I didnt realise they had to be for a warranty claim? He therefore sent them off hoping for the best.

Has anyone had any similar issues and resulting in a non warranty claim?

Thanks
Giant XTC SE 2006
Cube LTD Race 2009
Trek Fuel EX 9

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