Snapped Boardman Frame?

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Comments

  • Dubzy
    Dubzy Posts: 123
    Sodfoster wrote:
    Dubzy wrote:
    I've just bought a MTB Team .

    Why is this relevant to this thread??

    Quite right too - wrong bike, wrong thread - Hell wrong forum - Is this not the My Little Pony Appreciation Society? :wink:

    Note to self: must take more water with it.
    Life's good



    Boardman MTB Team
  • Howdy all,

    New to the forum but wanted to add my Team FS to the list of broken frames, its a 2009 model. Halfords have sorted a new one within a few days so again customer service is excellent. (the shock blew after a couple of months and they replaced it straight away)

    I have some pics and will try and attach them...

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  • supersonic
    supersonic Posts: 82,708
    Coincides right where the seatpost ends.
  • supersonic wrote:
    Coincides right where the seatpost ends.

    Exactly what i was thinking!
  • dan shard
    dan shard Posts: 722
    A mate at work had two snapped boardmans, then he replaced with a Lapierre Zesty (LOL)...which got stolen before it could snap so he replaced with a Spesh enduro which is lurvly
  • drewcole81
    drewcole81 Posts: 528
    I had a Boardman Team, took it to Scotland and then sold it to my mate who used it at the Kona Mash Up last in in Afan....

    Nothing bad to report other than the crank arm falling off due to a sheered bolt!
    ....DaZeD aNd CoNfUsEd....
  • boondrat
    boondrat Posts: 3
    happened recently i am not happy about finding this problem being reported so frequently.

    :

    http://www.youtube.com/watch?v=QSjQ4YumwcY
  • bails87
    bails87 Posts: 12,998
    I wouldn't call it 'common', they must have sold thousands and thousands of the things. I guess yours was sorted though?
    MTB/CX

    "As I said last time, it won't happen again."
  • toasty
    toasty Posts: 2,598
    The cracks do look quite meaty though, none of this hairline rubbish everyone else is doing.

    It would be interesting seeing what the actual returns figures are for a few brands, it's certainly not exactly the same for every brand, as seems to get suggested. All things break, I'm sure no one is disputing this, but some brands do seem to go through really bad patches.

    I don't actually recall having seem many Boardmans out curiously, see drastically more Stumpjumpers/Trances/Orange 5s etc. Yet still seem to see hardly any issues on these.

    Things like Thomson is a bizarre comparison, about 50% of top end bikes have Thomson posts, any given weekend most trail centers will have dozens of these things zipping around. I've never seen one broken in the flesh. Not to mention you're comparing a seatpost/stem to a frame :?
  • supersonic
    supersonic Posts: 82,708
    Who is comparing a seatpost to a frame?

    But in the context of failure rates it is fair to say that nearly all brands and makes have some reported, including those that are perceived to be bombproof.
  • toasty
    toasty Posts: 2,598
    Well yeah, I'd bet everything that sells over 1000 units will have "some". This doesn't make every product completely on par reliability wise. I'd rate Thomson posts are pretty much the very top end reliabity wise compared to other mountain bikey bits. It's just a tube of metal so I think it's a fairly easy area to impress though :)

    I'm just saying it would be interesting to actually know how these figures compared. I'm sure people would be interested to know if their frame was 5x as likely to break as another brand for example. The fact both "can" break, seems completely irrelevant. All brands don't have the same failure rate.

    I know the forum often catches extreme opinions from both camps, so it's certainly not a fair spread by a long shot, but there does seem to be a lot of trends about. Like the 2009 cracking Metas (always in the same place) and Lapierres, or the recent Boardmans appearing.
  • supersonic
    supersonic Posts: 82,708
    Yep, figures would be good, and it does take some delving to get them. This is why I take all threads like these with some caution [inc expensive parts lol] as at first it can sound really bad when a few people report in. Occasionally you do get a product recall which can shed some light on design failure rather than random failure.

    It is hard to judge sometimes, especially when buying 2nd hand - you have to make that call based on limited info. Some brands do seem to have a better rep than others, and certainly better warranty wise.

    Is a 1% failure rate acceptable?
  • Eranu
    Eranu Posts: 712
    Is a 1% failure rate acceptable?

    I would say no and I suspect that Thomson, Boardman, Hope etc failure rates are well below 1%.
  • toasty
    toasty Posts: 2,598
    edited May 2010
    It's odd, numbers around 1% always seem to get batted around, but I'm sure it'd be higher on frames. I've personally killed 2 in the last couple of years. I ride with plenty of other people who also break frames on occasion. The odds of seeing this many breakages on such a select group must be astronomically low if the figure really was 1%.

    I guess maybe a lot of them don't get hammered, which accounts for a big chunk of this. Assuming the odds of breaking a frame are 1%, the odds of me breaking 2 in a row are 1 in 10,000? I'm buying a lottery ticket!

    I'd advise the same for the chap who broke 4 Boardman frames, his odds were 1 in 100,000,000 going by the 1% over estimate.
  • bails87
    bails87 Posts: 12,998
    Toasty wrote:
    It's odd, numbers around 1% always seem to get batted around, but I'm sure it'd be higher on frames. I've personally killed 2 in the last couple of years. I ride with plenty of other people who also break frames on occation. The odds of seeing this many breakages on such a select group must be astronomically low if the figure really was 1%.

    I guess maybe a lot of them don't get hammered, which accounts for a big chunk of this. Assuming the odds of breaking a frame are 1%, the odds of me breaking 2 in a row are 1 in 10,000? I'm buying a lottery ticket!

    I'd advise the same for the chap who broke 4 Boardman frames, his odds were 1 in 100,000,000 going by the 1% over estimate.

    But do you ride faster and harder than lots of other riders? :wink:

    And maybe the guy with 4 broken ones rides fairly hard or is pretty heavy, and got them all from the same batch, that had the same (unnoticed) manufacturing fault in them. So it might not necessarily be quite as 'random' as you make out, perhaps?

    I'll start a poll!
    MTB/CX

    "As I said last time, it won't happen again."
  • toasty
    toasty Posts: 2,598
    Nop, but I'm taller, and hence heavier than a lot of riders I'd guess. 6'6" and 15 stone, which is why mine are dying. I don't think I represent the heaviest and tallest 1 in 10,000 of the population though. Much like I doubt that other guy is literally 1 in 100,000,000 build or riding style wise.
  • supersonic
    supersonic Posts: 82,708
    I pulled the 1% figure out of the air lol.

    I do think the seat mast on many frames are poorly designed - and that includes the Zaskar Carbon. With longer posts the stress is too much. They need need more support.
  • toasty
    toasty Posts: 2,598
    supersonic wrote:
    I pulled the 1% figure out of the air lol.

    Indeed, it seemed like a reasonable estimate though. The sort of thing I'm sure I've heard manufacturers defensively claiming :)

    Even were that figure 10%, the odds of breaking 4 in a row are silly low. It does still sound like a weight/riding style thing. I've heard similar with Commencals, people breaking 2-3 in a row and then giving up and ebaying the final one.

    Maybe brands should be a bit more realistic with max height/weight/intended purpose descriptions. I know they can't tell what sort of rider you're going to be, but I'd imagine these sort of faults follow a pattern.

    I think I'm particularly bitter due to being tall and heavy(ish), the amount of leverage in that area can be quite hefty. It's like a 2 foot long crowbar with 250lbs of pressure bouncing on the top.
  • jiri.kleky
    jiri.kleky Posts: 1
    Hi,

    after one and half year riding, my Boardman HT pro frame (2008) snapped just yesterday. Rigth chainstay, close to rear hub cracked and fell apart. I went straight to Halfords and been offered new 2010 frame, which should be delivered within one week/fr free of course. Cant say a bad word about halfords as they already replced stuff worth over £500 rear wheel Ritchey WCS twice after 6 and 12 months, cassete and now whole frame.

    Hope that 2010 frame would last longer as it has number of improvements/different tube shaping and hydroforming welds.

    btw Im not heavyweight rider, I have just 70kilos...30421_1364900135930_1634435984_875532_6902553_n.jpg
  • boondrat
    boondrat Posts: 3
    Can we please try to accuratly find out how much this is happening to Boardman frames everyone?

    My personall opinion is that the spec for the bike out performs the frames durability and hence the now explainable reatail cost (curiously cheap).

    i was totlly gutted to se mine snap, and am soon going to be on my second frame.

    Any questions / messages / posts gladly appriciated.

    thanks,

    :?
  • supersonic
    supersonic Posts: 82,708
    See the other thread on frame failures. Overall rate seems to be 8% for all frames, though I question warranty periods involved.

    Given Boardman have sold many thousands of frames, even a 1% rate would give a lot of failures.
  • bails87
    bails87 Posts: 12,998
    boondrat
    The only way to accurately find out is from Boardman themselves.

    I've had an 08 Pro for ages now, and I've given it a real pasting sometimes. Made a couple of mistakes that I thought would have destroyed the rims, crashed it countless times, smashed the mech off a rock so hard that the whole bike lifted in the air, etc etc. And it's all been fine, nothing's broken, I'm genuinely impressed.
    MTB/CX

    "As I said last time, it won't happen again."
  • toasty
    toasty Posts: 2,598
    supersonic wrote:
    See the other thread on frame failures. Overall rate seems to be 8% for all frames, though I question warranty periods involved.

    Given Boardman have sold many thousands of frames, even a 1% rate would give a lot of failures.

    That was all frames, of all brands though. In that thread alone a good few of those breakages were Boardmans.

    No company is ever going to admit this sort of thing though, I've never heard any claims over "1%" sort of things. Even Commencal claimed their breakages in 2009 were well below the industry average, which they also didn't quote.
  • bails87
    bails87 Posts: 12,998
    Toasty wrote:
    supersonic wrote:
    See the other thread on frame failures. Overall rate seems to be 8% for all frames, though I question warranty periods involved.

    Given Boardman have sold many thousands of frames, even a 1% rate would give a lot of failures.

    That was all frames, of all brands though. In that thread alone a good few of those breakages were Boardmans.

    Actually Boardman haven't been named once :?

    And I can't be bothered to link up usernames with reported failures in this thread or elsewhere.

    Just from a quick scan, the brands named are:
    Carrera
    Commencal
    GT
    Kona
    Marin
    Orange x2
    Santa Cruz
    Specialized x2
    Townsend
    Unnamed Titanium frame
    MTB/CX

    "As I said last time, it won't happen again."
  • toasty
    toasty Posts: 2,598
    bails87 wrote:
    Toasty wrote:
    supersonic wrote:
    See the other thread on frame failures. Overall rate seems to be 8% for all frames, though I question warranty periods involved.

    Given Boardman have sold many thousands of frames, even a 1% rate would give a lot of failures.

    That was all frames, of all brands though. In that thread alone a good few of those breakages were Boardmans.

    Actually Boardman haven't been named once :?

    Oh sorry, I do apologise. Not sure why I was under that impression, mixing these two threads up a bit I think and assuming people posting in here were posting in there too. It looks like people have signed up here to post about their Boardman frames, which makes it fairly inconclusive how many are actually out there.
  • bails87
    bails87 Posts: 12,998
    Toasty wrote:
    bails87 wrote:
    Toasty wrote:
    supersonic wrote:
    See the other thread on frame failures. Overall rate seems to be 8% for all frames, though I question warranty periods involved.

    Given Boardman have sold many thousands of frames, even a 1% rate would give a lot of failures.

    That was all frames, of all brands though. In that thread alone a good few of those breakages were Boardmans.

    Actually Boardman haven't been named once :?

    Oh sorry, I do apologise. Not sure why I was under that impression, mixing these two threads up a bit I think and assuming people posting in here were posting in there too. It looks like people have signed up here to post about their Boardman frames, which makes it fairly inconclusive how many are actually out there.

    I;'m not saying Boardmans don't break. Obviously they do and we've had a few examples here. Any idea how many though? (I'm feeling lazy, that and I've got work to do!)

    Lots of people didn't state the brand that broke, so there may well be some Boardmans in there.
    MTB/CX

    "As I said last time, it won't happen again."
  • toasty
    toasty Posts: 2,598
    bails87 wrote:
    Lots of people didn't state the brand that broke, so there may well be some Boardmans in there.

    Yeah, a lot of the people posting in here have only posted 1 thing on the forum, so they've clearly just signed up for this thread. There might be lots of other lurkers with issues with other brands, no idea. Definitely makes it less conclusive :)

    What I would say though, ALL the breaks shown here are issues with tubing, most breaks you see are with welds/joints where the welding costs have been a bit skimped on (like the Commencal/Lapierre ones). You'd assume tubing is all exactly the same within a fraction of a millimeter, hence people breaking numerous in a row if they're too heavy/aggressive riders.
  • boondrat
    boondrat Posts: 3
    Just got my Pro FS back full rebuilt from halfords due to frame snap, included debateable extras ant zero extra cost incured to me aprox £800 worth of new parts fitted (inc. frame ) also no labour costs. in very quick time i might add.

    I really Hope the new frame dose not snap.

    Impressed with the service from the Halfords team at Guisley store in West Yorkshire.
  • for specific figures, the only way u will ever get them, is to know exactly how many units boardman have sold since founding, and then from them, exactly how many warrenty issues with frames they have had. if your really interested, the people who have warrentied their frames would ideally be then contacted, to find out who is breaking their frames (size, weight, rider skill), and what sort of riding they are doing (riding to work once a week, or throwing it off a cliff every other day). otherwise all the figures that are being used are meer speculation.