Wiggle service...

dag_on_a_bike
dag_on_a_bike Posts: 581
edited January 2010 in The bottom bracket
...is brilliant!

Order placed 10.30pm Wednesday. Email Tuesday 1.30pm - item dispatched, anticipated delivery 2-3 working days.

Goods arrived 12.00 noon Friday.

As I said, brilliant.
There's no such thing as too old.

Comments

  • -spider-
    -spider- Posts: 2,548
    Absolutely fantastic - they sent it before you ordered! :roll: :roll:

    Now that is service!
    -Spider-
  • Ben6899
    Ben6899 Posts: 9,686
    Looks like Mystic Meg has a job at Wiggle.
    Ben

    Bikes: Donhou DSS4 Custom | Condor Italia RC | Gios Megalite | Dolan Preffisio | Giant Bowery '76
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  • hopper1
    hopper1 Posts: 4,389
    So, why haven't they sent me the K-Edge Chain Guide I was thinking about buying? :?
    Start with a budget, finish with a mortgage!
  • drewfromrisca
    drewfromrisca Posts: 1,165
    :lol:

    You mean lot! But yea service is great. I ordered a saddle THURSDAY night and it was delivered this morning on SATURDAY
    There is never redemption, any fool can regret yesterday...

    Be Pure! Be Vigilant! Behave!
  • dag_on_a_bike
    dag_on_a_bike Posts: 581
    -spider- wrote:
    Absolutely fantastic - they sent it before you ordered! :roll: :roll:

    Now that is service!

    Oops. Email Thursday. I just lost all track of time.
    There's no such thing as too old.
  • ridgerider
    ridgerider Posts: 2,852
    Snap

    Ordered Wednesday evening
    Confirmation email Thursday
    "Sorry, could not deliver your parcel" note from the postman on Friday
    Queued up for 25 minutes at the Post Office to collect it Saturday.

    ...and it was a "free delivery" item!
    Half man, Half bike
  • nolf
    nolf Posts: 1,287
    I love them with all my heart.

    I've given them some tough queries and got professional, in depth answers, offering help above and beyond what I would expect.

    You expect them to be excellent at delivery and simple stuff, but it's when you get the problems that they really excel in helping in any way they can.
    "I hold it true, what'er befall;
    I feel it, when I sorrow most;
    'Tis better to have loved and lost;
    Than never to have loved at all."

    Alfred Tennyson
  • LittleLance
    LittleLance Posts: 89
    Another thumbs up for the Wigsters from me too. Always received my stuff within two days and when I've had to return a light under guarantee they gave me a no quibble replacement.
    All that and free sweets too!
    I just wonder why they bother offering the premium delivery service when the standard is so good.
  • redddraggon
    redddraggon Posts: 10,862
    I ordered some rollers wedneday afternoon, arrived Thursday morning.
    I like bikes...

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  • bagpusscp
    bagpusscp Posts: 2,907
    10 OUT OF 10
    bagpuss
  • Red Rock
    Red Rock Posts: 517
    Why did they always f**k up my orders :evil:

    I won't use them anymore.
  • sonny73
    sonny73 Posts: 2,203
    They are brilliant, soooo quick I always find. Prendas rock also and Chain Reaction and Ribble are bloomin fast too I have to say.
  • hisoka
    hisoka Posts: 541
    I bought some mudguards as a gift in November. They weren't opening till December, and found that the nuts and bolts were missing. Mailed them on Boxing day, first working day back they said sorry for the delay in replying and sent me out a replacement that day. Turned up next day, another full set bolts and all! Wiggle = win I say :D
    "This area left purposefully blank"
    Sign hung on my head everyday till noon.

    FCN: 11 (apparently)
  • Brakeless
    Brakeless Posts: 865
    My kids love em. A soon as they see Wiggle on the box they know there's Haribo inside :D , wish my wife was as happy to see more bike bits turn up!

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