Won a Pashley on ebay (Warranty Issue)

samanosuke
samanosuke Posts: 5
edited December 2009 in Road buying advice
Hello all.
My girlfriend and I have won a Pashley bike on ebay which we're going to be picking up today. We've always been looking for only the best examples, and no receipts/paperwork meant no buy either.

By chance, I've found out that Pashley don't transfer warranty from owner to owner, which before was a huge factor when deciding on which Pashleys to bid on. The description clearly states warranty until May 2010, so the seller probably didn't know either.

Should I mention this to the seller? Should we expect some kind of discount? If so, how much is the warranty worth in %? Or I'm I just being an unreasonable tight git??

I think we're both tired of looking now (been nearly 2 months! most of the time because she kept changing her mind on which colour she wants!) and will settle for this one.

Comments

  • redddraggon
    redddraggon Posts: 10,862
    samanosuke wrote:
    Should we expect some kind of discount?

    I'd say no, because you knew before you bid.
    I like bikes...

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  • Once bought on ebay, that's it, it's a contract. He give the warranty details which is a hell of a lot more then many sellers or dealers do on ebay. You should have then found out any details you need from Pashley themselves. The seller is blameless and shouldn't be asked for a discount. If you hassle the seller he'll just give bad feedback.

    If you want a full warranty, buy a brand new one from a LBS. :wink:
    CAAD9
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    Merlin Malt 4
  • Woops, probably didn't word my message correctly.

    Fact is, I didn't know about the warranty until today. Someone from gumtree who was trying to sell me his Pashley said he could go lower (price-wise) because he found out warranty is not transferable. I've called Pashley who confirmed that it is true. The gumtree guy was well dodgy though so I didn't want anything to do with him.

    Guess i'm coming across as being greedy, but I'm just abit disheartened that if I knew this sooner, I wouldn't have been so anal about whether it came with paperwork or not and probably would have bought it a long time ago.
  • gabriel959
    gabriel959 Posts: 4,227
    If the seller is a nice guy and you develop a problem with the bike in between now and then it wouldn't surprise me if he gave you hand in trying to get it sorted. It happened to me once, bought a brand new surplus to requirements DVD writer on ebay but a few weeks later it failed. Well, the ebay seller helped me out getting a replacement!

    I did it for one person as well when a LCD monitor I sold so my recommendation is just ask nicely and don't make it the first question ;)

    If he says no, oh well, you live and learn, or so they say!
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  • AidanR
    AidanR Posts: 1,142
    That's unlucky, but it would seem harsh to punish the seller because of it. Besides, it's only 5 months of warranty - nothing should really go wrong in that period anyway. It's not like Pashley use lightweight parts (!). At least the paperwork is indicative of someone who cares about doing things properly.
    Bike lover and part-time cyclist.
  • Who cares, it's a pashley.

    We sell them and there is bugger-all to go wrong with them that will actually be covered by the warranty. As long as it has had its first service you'll be fine. The frames are hugely overbuilt, the wheels are pretty tough.

    The parts that fail are things like the baskets, which rot, and the dynamo light bulbs which have only a finite life anyway. Wear and tear is very low on them, i wouldn't worry. You are being too anal.
  • samanosuke wrote:
    Woops, probably didn't word my message correctly.

    Fact is, I didn't know about the warranty until today.

    It's ebay :!: The onus is on you to find out. He give the details and can't be blamed.
    CAAD9
    Kona Jake the Snake
    Merlin Malt 4
  • Harry182
    Harry182 Posts: 1,169
    This seems straightforward - the bike was advertised as having a 5-month warrantee and you have agreed to buy a bike with a 5-month warrantee. No warrantee = no contract of sale.

    Having said that, maybe the seller is willing to warrantee the bike.
  • Thanks for all the replies guys - and yes, I do realise i'm just trying to justify saving a few pennies (that add up to pounds!).

    I'm not too sure about the fact that I should have to do all the homework before buying. I too sell things on ebay from time to time and I make it my mission to be as honest and clear as possible. If he gives the details, he should be blamed, no?

    Well, I think i'll just mention it when im there, and if he's nice, hopefully he'll give a gesture discount. If not, then i'll just take gabriel's advice and live and let learn. Rest assured Aidan, no harsh punishment will be dealt :lol:
  • BigJimmyB
    BigJimmyB Posts: 1,302
    Put it down to experience. No bike manaufacturer I know provides a transferrable warranty - I found this out to my own cost earlier this year.

    Someone who knows Pashley bikes has given some advise re likely faults which all sound pretty minor.

    Don't think the eBay ad helped, but such is lfe....
  • Wappygixer
    Wappygixer Posts: 1,396
    If you look at the warranty details on most items it applies to the original purchaser only.
    Some companies may sometimes help out as a gesture of goodwill.
    He is actually telling the truth in that it is still under warranty until may 2010 as he's still the current owner and original purchaser, until you buy it then its null and void.
    Just pray nothing will go wrong which is pretty rare with bikes these days.
  • juankerr
    juankerr Posts: 1,099
    If I was in his position I certainly wouldn't give you a discount and wouldn't be very happy if you turned up at my house trying to wangle one. By all means mention it to him though and ask if anything does happen in the next few months whether he would put it through the warranty process for you.
  • juankerr
    juankerr Posts: 1,099
    If I was in his position I certainly wouldn't give you a discount and wouldn't be very happy if you turned up at my house trying to wangle one. By all means mention it to him though and ask if anything does happen in the next few months whether he would put it through the warranty process for you.
  • carrock
    carrock Posts: 1,103
    I think if you're selling a bike, and you advertise is at warranty until may 2010, then YOU are warranting the bike

    If you know the manufacturers warranty isn't transferable, then to advertise it with a warranty is just dishonest IMHO.

    If you advertised a car as sold with balance of manufacturers warranty, and it turned out not to be transferable, you'd be dishonest. Same with a bike.

    It's up to the seller to be honest- if he advertsies a bike with warranty til May 2010, and the manufacturer won't transfer it, then the seller is liable to provide a warranty for the period. I sold a bike on ebay with balance of manufacturers warranty, and found out at the last minute the warranty wasnt transferable, after the guy had won the bike.

    I gave him the option of a 10% discount, or cancelling the sale.

    Something this seller should do IMHO
  • cougie
    cougie Posts: 22,512
    How often is the warranty transferable ?
  • BigJimmyB
    BigJimmyB Posts: 1,302
    Cougie.

    In my experience, with bikes, never.
  • Harry182
    Harry182 Posts: 1,169
    +1 to what carrock said about and did with his warrantee issues.
  • legally, warranties are not transfereable unless it is expressed as such (some cars have transfereable warranties), i think you are penny pinching merely because someone else offered you another bike for a discounted price and you want a discount on your prefered choice. if you have concerns you may haggle but i think that a better solution is to agree with the seller that if a fault does develop within the warranty period that they will get it repaired/replaced on your behalf (not technically legal but what the hell) - should get this written down on the receipt he will give you when you have paid for it.
  • I'm with ride_whenever. Why worry? It's a nearly new Pashley. It's not going to go wrong in the next six months unless you go downhill mountainbiking on it.

    Relax. It's not like its a Cervelo or something :evil:
  • Good job you didn't buy the one from guy on gumtree


    NEVER buy a bike from gumtree folks...NEVER
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