Woolyhatshop top guys

stubs Posts: 5,001
edited November 2009 in MTB general
Just thought I would say Woolyhatshop is a top shop.

Ordered an Octalink Bottom Bracket last week it turned up pronto. Only got round to fitting it yesterday took out old BB and balls!!! I had ordered wrong size checked woolyhat site and they didnt have right size in stock.

Sent it back yesterday with the invoice and a covering note didnt expect a refund for the usual couple of weeks it has taken with other internet stores. Checked my emails and there it was a refund for full amount into paypal.

They are getting more of my business in future. Customer service it might catch on you know.
Fig rolls: proof that god loves cyclists and that she wants us to do another lap