How long does it normally take..........

Pross
Pross Posts: 43,680
edited November 2009 in Road buying advice
....for Ribble to deliver in stock components? This isn't intended as a knocking thread and I don't want it to turn into one!!! I ordered quite a few bits and pieces (mainly new drivetrain parts) last Wednesday which were all apparently in stock. It's the first time I've used Ribble since they built my bike for me 15 years or so back (fantastic servive at that time and an excellent build btw) so I was just wondering what people's experience is of their delivery times? I'm not sure who they use as a courier. I have tried phoning but they have been engaged (would be useful to have a bigger telephone exchange and an option to hold maybe?) and I am waiting for a reply to my email. Hoping to get everything by Saturday to have my bike running smoothly on Sunday. Cheers.

Comments

  • brownleather
    brownleather Posts: 114
    Bits take 2/3 days normally.
    spamspam.jpg
  • alfablue
    alfablue Posts: 8,497
    during the postal strike they are using Parcel Force for shipping, with a £1 extra charge. The last time I used them the email saying it was dispatched was sent the day after the goods were received. :?
  • Slow Downcp
    Slow Downcp Posts: 3,041
    My experience is if you order Monday, you should get them Wed/Thurs - but they were stocktaking lst week so maybe weren;t processing orders?
    Carlsberg don't make cycle clothing, but if they did it would probably still not be as good as Assos
  • Pross
    Pross Posts: 43,680
    Thanks - didn't see any option for Parcel Force when I ordered. Hopefully they'll get back to my email.
  • alfablue
    alfablue Posts: 8,497
    I don't want to turn this into a knocking thread, but Ribble don't really do replies to emails.
  • skyd0g
    skyd0g Posts: 2,540
    Ribble were closed for stocktaking for a few days - Oct 30th - Nov 2nd, which will have caused delays to their normal turn-around on orders.

    I've used them quite a few times, and while not astoundingly fast, they've always delivered within a reasonable timescale. I'd happily use them again. :D
    Cycling weakly
  • Pross
    Pross Posts: 43,680
    Thanks all, I just managed to get through by phone :shock: took me so much by surprise I didn't have my order number to hand :lol:

    It's being picked at present so should get them by the weekend with any luck :D

    I knew the lines were order line was closed for stock taking but stupidly thought they'd still be distributing! :oops:

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