giro replacment helmets

XxxBFGxxX

bought a new lid 2 weeks ago. But had a spill the other day doning my coller bone in. Smashed my new lid does any ne know if giro will replace it for me or if i will have to buy a new one.


cheers in advance

BlackSpur

Giro is interested in your safety and in advancing our state-of-the-art in head protection. If your helmet is involved in an accident you may be able to get a credit toward a new helmet from Giro by doing the following:
Send us:
a. Your damaged helmet;
b. A copy of your dated cash register receipt;
c. A letter describing your accident (in as much detail as possible)

Ship to:
GIRO
Consumer Service
1924 County Road, 3000 North
Rantoul, IL 61866

If you have any questions about this program please call us at (800) 456-2355 or e-mail us at Feedback@giro.com. Crash replacement program is available to U.S. customers only. Customers outside the U.S. should call (800) 456-2355 or e-mail us for information on the crash replacement program applicable to them. Remember: NEVER wear a helmet that’s been involved in an accident.

from

http://www.giro.com/en-eu/support/faqs/

blister pus

Contact the retailer, they should sort the Giro Crash Replacement Programme for you. You won't get much off the replacement though, better than nowt I spose.

XxxBFGxxX

cheers mate iw ill drop them an email to see how to go about it in the uk

grumsta

That's an American address though - it's Madison that deal with it in the UK. It's probably worth doing but not that much cheaper than buying from CRC etc. Madison managed to send me the wrong size twice as well!

heez29

XxxBFGxxX wrote:

cheers mate iw ill drop them an email to see how to go about it in the uk

i done it, you post it to madison.

you get half price rrp

blister pus

http://www.madison.co.uk/giro/


but I'd still contact the retailer and make doubly sure.

heez29

blister pus wrote:

http://www.madison.co.uk/giro/


but I'd still contact the retailer and make doubly sure.

dont need to do it through the retailer

blister pus

I wouldn't care, I d get that from the retailer.

heez29

blister pus wrote:

I wouldn't care, I d get that from the retailer.

retailer doesnt have to if they dont want to.

blister pus

Re-read what I put.

heez29

blister pus wrote:

Re-read what I put.

you said 'i would get'. Putting that you would get it done by the retailer.

Your original post stated you would contact the retailer.

blister pus

Now re-read it in context of the thread and you might finally get it.

XxxBFGxxX

heez29 wrote:

XxxBFGxxX wrote:

cheers mate iw ill drop them an email to see how to go about it in the uk

i done it, you post it to madison.

you get half price rrp

would i need to email them first to seee wat they say.

cheers for the other replies

heez29

blister pus wrote:

Now re-read it in context of the thread and you might finally get it.

hes wanting to know who will replace his helmet. We've already stated that Madison do a crash replacement scheme.

Ive re-read and your post still states that you would GET the retailer to do it. I was merely stating the retailer might not want the hassle of it.

blister pus

heez29 wrote:

blister pus wrote:

http://www.madison.co.uk/giro/


but I'd still contact the retailer and make doubly sure.

dont need to do it through the retailer

blister pus wrote:

I wouldn't care, I d get that from the retailer.

Now do you or don't you get it?

XxxBFGxxX

i am confused have i missed a joke here lads lmfao

blister pus

Plain English translation:

Contact the retailer >> for them to tell you to use Madison >> this way you cover your ass and also find out if the retailer has anther option open to you that they offer.

XxxBFGxxX

cheers blister i qwill do that mate.