Rocksox Monarch 3.3 Problem

ccc
ccc Posts: 193
edited September 2009 in MTB workshop & tech
I finally got round to installing my new Monarch 3.3 today after waiting for the mount kit, but I'm having issues with it actually holding any air.

If I pump it up to pressure, as soon as I disconnect it, it loses all pressure. So if I reconnect the pump, the gauge reads zero.
Thing is, it doesn't seem that the shock is actually completely empty. If I depress the schrader valve, air comes out. Also, I can compress the bike/shock through most of it's travel, but it still returns to it's previous position. If I sit on the bike, going off the sag gradients, I'm getting about 50-60% sag. I can't get this any lower regardless of how much air I put in.

Anyone have any ideas before I ship it back to Merlin?

Oh and I've checked that the valve core and the swivel valve adapter are tight and secure.

thanks :wink:
Eyes on the prize.

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