Carbon fork scratched!

The Northern Monkey
The Northern Monkey Posts: 19,174
edited August 2009 in MTB general
Garrghhhh. the carbon fork has hit the frame in transit and take a small nick out of the paint right down to the bare metal.

Gotta sort out sending the fecker back now :evil:


[Sir HC]Please dont swear in posts, thanks[/Sir HC]
Santa Cruz Butcher
«1

Comments

  • RealMan
    RealMan Posts: 2,166
    Useless without pictures/further info.
  • adb1006
    adb1006 Posts: 938
    Think i'd just put up with it - it'll probably end up with worse :D

    Plus i'm lazy and impatient :lol:
    Rock Lobster Team Tig SL Custom
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    RealMan wrote:
    Useless without pictures/further info.
    why do you need pictures of it?

    Its scratched so its going back.. simple.
    Santa Cruz Butcher
  • blister pus
    blister pus Posts: 5,780
    sounds like crap packing by any standard.
  • RealMan
    RealMan Posts: 2,166
    Well is it a mountain bike or a road bike?

    And where abouts is it scratched?

    Is it even visible?

    Could you just repaint it?

    A picture would answer these...
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    edited August 2009
    Its a MTB, on top of the top tube, its very visible. Oh and I wasn't provided with any touchup paint.

    Is that ok RealMan, is it ok with you if I send it back?
    Santa Cruz Butcher
  • blister pus
    blister pus Posts: 5,780
    None of that makes any difference whatsoever. It's been damaged in transit and it's not how it left the factory. You are buying goods in a pristine state, not damaged.
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    blister pus wrote:
    None of that makes any difference whatsoever. It's been damaged in transit and it's not how it left the factory. You are buying goods in a pristine state, not damaged.

    My point exactly, which is why I dont get what he's harping on about.

    Just trying to vent a bit of steam!
    Santa Cruz Butcher
  • M6TTF
    M6TTF Posts: 602
    I think realman was hinting at the fact your post assumes that we all know the details precedeing your post. I.e. Have you bought a new bike?? You appear to have started mid- sentence ;)
  • camerauk
    camerauk Posts: 1,000
    Think he was just saying that you may have been able to live with the scratch as it may get scratched in use
    If it was me I would maybe give em a call and see if they would offer any sort of discount and maybe try and touch it up
    Specialized Camber Expert
    Specialized Allez Sport
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    M6TTF wrote:
    I think realman was hinting at the fact your post assumes that we all know the details precedeing your post. I.e. Have you bought a new bike?? You appear to have started mid- sentence ;)

    Ahh I figured it was fairly self explanitory.... bought a bike frame and it has a scratch on it, so its gong back.

    Just a bit peeeeeeed off hense the short post lol!
    Santa Cruz Butcher
  • RealMan
    RealMan Posts: 2,166
    Well partly that (it also wasnt even that clear that it was the frame that had been scratched, not the fork, except for the fact that carbon isnt a metal), but mostly because I would probably just live with "a small nick" rather then go to all the trouble of sending stuff back, complaining, waiting for a replacement, etc. etc.

    Wondered if you were just over reacting.
  • justresting
    justresting Posts: 292
    why has this guy put a put a pointless post up if he doesn't want any input ?
    ' From the sharks in the penthouse,
    to the rats in the basement,
    its not that far '
  • blister pus
    blister pus Posts: 5,780
    Hardly pointless, i was interested actually having been through similar retail woes last week. More to the point why have you responded to a post you obviously have no interest in. lol.
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    RealMan wrote:
    Well partly that (it also wasnt even that clear that it was the frame that had been scratched, not the fork, except for the fact that carbon isnt a metal), but mostly because I would probably just live with "a small nick" rather then go to all the trouble of sending stuff back, complaining, waiting for a replacement, etc. etc.

    Wondered if you were just over reacting.

    Nah sorry, just extreeeeeemly peeeved.

    Been looking forward to opening this up for a while and to find it scratched is very annoying.

    Its not the sort of scratch you could get from riding, definately shows something has hit the frame and taken the paint off, and with it being in such a visible position, there's no way i'm accepting it!
    Santa Cruz Butcher
  • camerauk
    camerauk Posts: 1,000
    as you say its on the top tube and you will be looking at it all the time, Know how you feel waiting for something and it has to go back look on the bright side it will be back with you soon and all pristine
    Specialized Camber Expert
    Specialized Allez Sport
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    Aye I hope so.

    Carbon fork on the otherhand is bloody lovely :D
    Santa Cruz Butcher
  • Whytepeak
    Whytepeak Posts: 2,616
    bigbenj_08 wrote:
    Aye I hope so.

    Carbon fork on the otherhand is bloody lovely :D

    is that not damaged too?
    Now that we are strong ought to bear the infirmities of the weak and not to please ourselves. ROMANS 15:1
  • RealMan
    RealMan Posts: 2,166
    edited August 2009
    Out of curiosity, what fork..?

    And where did you buy this from? Who packs a fork with a frame, not attached?
  • camerauk
    camerauk Posts: 1,000
    post some pics when you get it back and we can drool over it lol
    Specialized Camber Expert
    Specialized Allez Sport
  • Turrican
    Turrican Posts: 755
    Dude its is the responsilbilty of the place got frame from up and until u accept the parcel and signed for it but as the damage was done in transit then YES send it back and get a replacement or refund mate after costs money. Owuld u accept something thats was damaged UNLESS it was second hand fine but not new and like said depends on price. Also if its taken a nick out of frame dont it make it slightly weaker and carbon relies on the thread / weave fot its strength, oh please correct me if im wrong.

    Simples take it back ur in ur rights too same as food if its not right you take it back, unless your homer simpsons and eat the contents and then hand in the empty packet, sorry had to put that in to cheer you up :D
    I don't have a bike addiction problem.....bikes seems to have a problem with me.....it just can't seem to stay on.

    http://www.moredirt.co.uk/users/FlowRideR661/
    http://flowrider661.pinkbike.com/
  • rwalworth
    rwalworth Posts: 176
    It's an On-One 29'er, and On-One 29 carbon fork. It took me little effort to work this out, poor blokes been pining after it for ages, i'd be interested to know how they are going to deal with this Benj, keep us posted fella!
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    lol sorry for not making things clear :lol:


    Off for a blast in the other toy for now instead I guess....V6 time :D
    Santa Cruz Butcher
  • camerauk
    camerauk Posts: 1,000
    what V6 is it bud
    Specialized Camber Expert
    Specialized Allez Sport
  • snig
    snig Posts: 428
    bigbenj_08 wrote:
    RealMan wrote:
    Useless without pictures/further info.
    why do you need pictures of it?

    Its scratched so its going back.. simple.



    :lol:
  • Whytepeak
    Whytepeak Posts: 2,616
    camerauk wrote:
    what V6 is it bud

    he's got a Hyundia Coupe.
    Now that we are strong ought to bear the infirmities of the weak and not to please ourselves. ROMANS 15:1
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    Whytepeak wrote:
    camerauk wrote:
    what V6 is it bud

    he's got a Hyundia Coupe.

    http://www.bikeradar.com/forums/viewtop ... c&start=20

    on page 2 :)
    Santa Cruz Butcher
  • Chaz.Harding
    Chaz.Harding Posts: 3,144
    Hmmm....

    Big_Benj - I'm sure that you have, in the past commented on how it's a little bit gay that folks send MTB's back, save for a little scratch on the frame (providing there is no structural damage!!).

    It's only gonna get mashed up 1,000 times worse when you (inevetably) throw it down some rocky / gravel-y track, when you carry a bit too much speed...

    :lol:
    Boo-yah mofo
    Sick to the power of rad
    Fix it 'till it's broke
  • ratty2k
    ratty2k Posts: 3,872
    I'd be sending it back as well, riding damage that you caused is different to a frame coming new with a scratch. Would anyone here buy a new car and not be pissed if it was scratched in the showroom before you got hold of it? And would you not be asking for a different car? I would.
    My Pics !


    Whadda ya mean I dont believe in god?
    I talk to him everyday....
  • The Northern Monkey
    The Northern Monkey Posts: 19,174
    Aye... been in contact with on-one, frame goes back tomorrow and hopefully i'll have another by the end of the week :)

    Must admit, on-one's customer service and email response has been superb so far.... I even got a reply on a sunday!!

    Just can't wait to get it together... it is one of the sexiest frames i've seen thats for sure!
    Santa Cruz Butcher

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