Why I love wiggle.

tailwindhome
tailwindhome Posts: 19,395
edited July 2009 in Commuting chat
I ordered a Giro helmet on Saturday which arrived on Tuesday. On Wednesday Wiggle reduced the price of the helmet to £5 less than I paid.

One email later and the £5 is winging its way back to my account*

Top work the wigglers


*they may get it back today, it may just rest a moment in my account :lol:
“New York has the haircuts, London has the trousers, but Belfast has the reason!

Comments

  • il_principe
    il_principe Posts: 9,155
    WheezyMcChubby wrote:

    Top work the wigglers


    wiggles-2.jpg
  • itboffin
    itboffin Posts: 20,064
    Still gonna look like a penis :P
    Rule #5 // Harden The Feck Up.
    Rule #9 // If you are out riding in bad weather, it means you are a badass. Period.
    Rule #12 // The correct number of bikes to own is n+1.
    Rule #42 // A bike race shall never be preceded with a swim and/or followed by a run.
  • tailwindhome
    tailwindhome Posts: 19,395
    itboffin wrote:
    Still gonna look like a penis :P


    what? Helmets are cool

    widget_a9ueYgUdTlJii4DGOjRjtY.jpg
    “New York has the haircuts, London has the trousers, but Belfast has the reason!
  • dilemna
    dilemna Posts: 2,187
    I like the Haribos they included with my modest order :D .
    A lot better service than many other on line cycle suppliers that come to mind eg Parkers.
    Life is like a roll of toilet paper; long and useful, but always ends at the wrong moment. Anon.
    Think how stupid the average person is.......
    half of them are even more stupid than you first thought.
  • Deadeye Duck
    Deadeye Duck Posts: 419
    Yeah, I recently recieve a free little bag of haribo with a £50 order. I gave it to the receptionist because she thought she was doing me a favour by covering the box when she brought it to me, she was worried wiggle might be 'one of those' sites. When I told her what it actually was, she must have apologised about 30 times between then and now :lol:
    Schwinn Fastback Comp : FCN 5
    The Flying Scot : FCN 515q6cuv.png
    My Life, My Bike & My Xbox
  • el_presidente
    el_presidente Posts: 1,963
    Deadeye Duck wrote:
    Yeah, I recently recieve a free little bag of haribo with a £50 order. I gave it to the receptionist because she thought she was doing me a favour by covering the box when she brought it to me, she was worried wiggle might be 'one of those' sites. When I told her what it actually was, she must have apologised about 30 times between then and now :lol:

    I told my receptionist my neoprene overshoes were to finish off my fetish outfit, I think she believed me
    <a>road</a>
  • il_principe
    il_principe Posts: 9,155
    Deadeye Duck wrote:
    Yeah, I recently recieve a free little bag of haribo with a £50 order. I gave it to the receptionist because she thought she was doing me a favour by covering the box when she brought it to me, she was worried wiggle might be 'one of those' sites. When I told her what it actually was, she must have apologised about 30 times between then and now :lol:
    :lol::lol:

    Her willingness to cover up the box suggests to me that she may well be into 'those kind of' sites...
  • Deadeye Duck
    Deadeye Duck Posts: 419
    Il Principe wrote:
    Deadeye Duck wrote:
    Yeah, I recently recieve a free little bag of haribo with a £50 order. I gave it to the receptionist because she thought she was doing me a favour by covering the box when she brought it to me, she was worried wiggle might be 'one of those' sites. When I told her what it actually was, she must have apologised about 30 times between then and now :lol:
    :lol::lol:

    Her willingness to cover up the box suggests to me that she may well be into 'those kind of' sites...

    I did wonder that myself. I was tempted to play along, but after seeing how embarrassed she is already, I think she would have quit had I played along and then she'd searched for it later at home or something :lol:
    Schwinn Fastback Comp : FCN 5
    The Flying Scot : FCN 515q6cuv.png
    My Life, My Bike & My Xbox
  • lost_in_thought
    lost_in_thought Posts: 10,563
    el_presidente wrote:
    Deadeye Duck wrote:
    Yeah, I recently recieve a free little bag of haribo with a £50 order. I gave it to the receptionist because she thought she was doing me a favour by covering the box when she brought it to me, she was worried wiggle might be 'one of those' sites. When I told her what it actually was, she must have apologised about 30 times between then and now :lol:

    I told my receptionist my neoprene overshoes were to finish off my fetish outfit, I think she believed me

    Back when I was a PA, I opened all my boss' post for him, at his request.

    One day, he received a large package, about a foot by a foot by a foot, from new zealand. 'What's this?' I thought, and opened it. The whole box was chock full of small, blue tablets.

    :shock:

    I put it on his desk, under all his other post. When he arrived, a few hours later, he came rushing over with the receipt to show me that they were diet pills! Bless him. It's only marginally better than what I thought they were...
    FCN 7/1
    Viner Maxima, Tifosi CK7, Giant Bowery, Old commuter.
  • il_principe
    il_principe Posts: 9,155
    lost_in_thought wrote:
    I put it on his desk, under all his other post. When he arrived, a few hours later, he came rushing over with the receipt to show me that they were diet pills! Bless him. It's only marginally better than what I thought they were...

    Actually I think it's marginally worse...
  • lost_in_thought
    lost_in_thought Posts: 10,563
    Il Principe wrote:
    lost_in_thought wrote:
    I put it on his desk, under all his other post. When he arrived, a few hours later, he came rushing over with the receipt to show me that they were diet pills! Bless him. It's only marginally better than what I thought they were...

    Actually I think it's marginally worse...

    Interesting point...
    FCN 7/1
    Viner Maxima, Tifosi CK7, Giant Bowery, Old commuter.
  • MrChuck
    MrChuck Posts: 1,663
    How do you work out they owed you £5?

    Not that it's not very nice of them to give it back, but do you feel you're always entitled to getting the difference back if something you've bought becomes cheaper later?

    Just askin'...
  • tailwindhome
    tailwindhome Posts: 19,395
    MrChuck wrote:
    How do you work out they owed you £5?

    Not that it's not very nice of them to give it back, but do you feel you're always entitled to getting the difference back if something you've bought becomes cheaper later?

    Just askin'...

    I'm well aware that they didn't owe me anything, it was just back luck on my part to buy it just before it was reduced.

    However i did think a quick email was worth a punt.


    I was right :lol:

    They also will probably take the view that I'm now a happy customer and will return.

    They were right :lol::lol:


    Now where the feck are my Haribo


    'Dear Mr Wiggle.........
    “New York has the haircuts, London has the trousers, but Belfast has the reason!
  • il_principe
    il_principe Posts: 9,155
    I haven't bought anything bike related (aside from 2 bidons) since April.

    I'm jonesing bad.
  • tailwindhome
    tailwindhome Posts: 19,395
    dilemna wrote:
    I like the Haribos they included with my modest order :D .
    A lot better service than many other on line cycle suppliers that come to mind eg Parkers.

    I also like the fact that they don't (apart from complete bikes) charge extra to customers who live in Northern Ireland.
    “New York has the haircuts, London has the trousers, but Belfast has the reason!
  • Portrush Philly
    Portrush Philly Posts: 65
    Wiggle are very good and in my opinion always bend over backwards especially if you are a long term customer.

    Last year I wanted a Hope Vision 4 led for one of the lights in my set up, even with the platinum discount the price was £5 more expensive than the price CRC was charging. I sent off an e-mail to wiggle asking if they price matched and detailed the CRC price and highlighted what a good customer I'd been over the years. 45 mins later received a reply stating that they would beat the CRC price by a £5.

    Being a pushy git, I then emailed CRC telling them the price wiggle would do it for attaching a copy of the email from wiggle. CRC said they would beat wiggle's price by a £5. I was almost done, but went back to wiggle and sent a copy of CRC's e-mail, Wiggle beat it again by £5 and I purchased for £215 from them, a bargain, and proof that no price is set in stone.

    2 months down the line just before the winter months kicked in, and I really needed the light for my commute the head unit developed a lot of condensation inside. A quick message off to wiggle regarding the problem, was told to return, a few days later a brand new light received without any hassle.

    Wiggle for me anyway have always been excellent and have always met my needs and then some!

    Also the multiple bags of haribos and numerous beer bottle openers are also useful.
    I LOVE THE SMELL OF GT85 IN THE MORNING!
  • Aidy
    Aidy Posts: 2,015
    They never seem to send me these mythical sweets :(
  • Mark_K
    Mark_K Posts: 666
    I ordered a pair of hope floating discs on wed at 13:00 and by 10:00 Thursday they were with me cant fault that for delivery ! Especially since i had ordered them from my lbs 10 days before and they still hadn't got them in :evil:
    Gary Fisher Superfly 100
    Trek EX9.0
    Viper Carbon Lite
  • always_tyred
    always_tyred Posts: 4,965
    I confess that I like Wiggle as well.
  • tardington
    tardington Posts: 1,379
    But you hate some other shop! :lol:
  • fatblokefromwarwick
    fatblokefromwarwick Posts: 331
    Il Principe wrote:
    WheezyMcChubby wrote:

    Top work the wigglers


    wiggles-2.jpg

    Outdated photo!

    Greg (yellow seatshirt) has left the band due to health reasons / pressures of excessive touring & was replaced by Sam. PMSL :lol:

    <things you know having a 4 year old with the collection of dvd merch>
  • MrChuck
    MrChuck Posts: 1,663
    WheezyMcChubby wrote:
    MrChuck wrote:
    How do you work out they owed you £5?

    Not that it's not very nice of them to give it back, but do you feel you're always entitled to getting the difference back if something you've bought becomes cheaper later?

    Just askin'...

    I'm well aware that they didn't owe me anything, it was just back luck on my part to buy it just before it was reduced.

    However i did think a quick email was worth a punt.


    I was right :lol:

    They also will probably take the view that I'm now a happy customer and will return.

    They were right :lol::lol:


    Now where the feck are my Haribo


    'Dear Mr Wiggle.........

    Fair enough! On reading back I sounded a bit ar$ey there, must have been having a bad day...
  • Aidy
    Aidy Posts: 2,015
    Aidy wrote:
    They never seem to send me these mythical sweets :(

    Obviously someone was listening, got some for my most recent order :)
  • MrChuck
    MrChuck Posts: 1,663
    Aidy wrote:
    Aidy wrote:
    They never seem to send me these mythical sweets :(

    Obviously someone was listening, got some for my most recent order :)

    Got some in my last order too, although only the second time in a few years of using them! I'm sure the first ones I had were actually in the shape of the word 'wiggle' instead of the tangfastics (or whatever) I just got, but I may be imagining it...?
  • jedster
    jedster Posts: 1,717
    Her willingness to cover up the box suggests to me that she may well be into 'those kind of' sites...

    I wonder if wiggle know that they have an issue here.

    A while back the postie handed over a wiggle parcel to my missus. He told her that someone had just told him that wiggle was a cycle gear shop. Before that he'd assumed that we'd been getting frequent deliveries from dodgy websites. :oops:

    Of course he hasn't seen me getting changed into my bib tights :lol:
  • biondino
    biondino Posts: 5,990
    Il Principe wrote:
    I haven't bought anything bike related (aside from 2 bidons) since April

    My world is crumbling around me :shock:

    I like Wiggle too though I've started comparing prices with other websites now, as they're usually not the cheapest any more, even taking the platinum discount into account. However, I'd certainly pay a small premium in the event of a sizeable purchase for the speed of delivery, customer service and professionalism I've (mostly) experienced so far.
    My Focus / My Bob Jackson
    Blog (incl. bikes)
  • il_principe
    il_principe Posts: 9,155
    biondino wrote:
    Il Principe wrote:
    I haven't bought anything bike related (aside from 2 bidons) since April

    My world is crumbling around me :shock:

    Fear not Blonde one; I may have bought a new bike...

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