Wiggle getting slower ?

MAMB
MAMB Posts: 121
edited March 2009 in Road buying advice
Anyone else found recently that Wiggle deliveries are taking longer ?

In the past, even if I used their free delivery service I used to get things delivered the following day for items ordered during the morning of the day before. The last few orders I placed however haven't even been processed until the day after placing the order.

I realise that I shouldn't expect next day service for free delivery on Wiggle (their website states up to 5 days), it's just that in the past it pretty much always has been next day.

CRC on the other hand always seem to be next day on their free delivery even when the order is placed during the previous afternoon !

Comments

  • BigG67
    BigG67 Posts: 582
    Up until this week I'd have agreed with you, the free delivery was taking 3 days or so...then I ordered a new tire on Sunday night and it turned up in the office on Tuesday at 0900 :D
  • fast as fupp
    fast as fupp Posts: 2,277
    no fast as ever- if only their prices matched ribble/parker
    'dont forget lads, one evertonian is worth twenty kopites'
  • doyler78
    doyler78 Posts: 1,951
    My bro has just ordered a bike with them on Monday. Supposed to be despatched this morning however they say it will take until early next before delivery. Seems a little excessive especially considering they charged £20 for the delivery. He as hoping to have it for the weekend. Not bothered myself - he's done no work over the winter so he's only going to slow me down :lol:

    As for normal orders they seem to come as quick as ever. Most of the time next day otherwise the day after that. Agree that their prices put me off a lot of the time now.
  • colonel_mustard
    colonel_mustard Posts: 15
    I ordered a bike from them last Wednesay; it arrived on Friday around midday.
    http://www.bikephreaks.com
  • doyler78
    doyler78 Posts: 1,951
    colonel_mustard wrote:
    I ordered a bike from them last Wednesay; it arrived on Friday around midday.

    My bros got his tracking number now. Saying 2-3 days so could be here Friday.
  • redddraggon
    redddraggon Posts: 10,862
    doyler78 wrote:
    colonel_mustard wrote:
    I ordered a bike from them last Wednesay; it arrived on Friday around midday.

    My bros got his tracking number now. Saying 2-3 days so could be here Friday.

    If they sent it out today, expect it to come tomorrow :wink:
    I like bikes...

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  • doyler78
    doyler78 Posts: 1,951
    redddraggon wrote:
    doyler78 wrote:
    colonel_mustard wrote:
    I ordered a bike from them last Wednesay; it arrived on Friday around midday.

    My bros got his tracking number now. Saying 2-3 days so could be here Friday.

    If they sent it out today, expect it to come tomorrow :wink:

    I'll not tell him that. He's tortured me all week about it. I tell you I better get my refer a friend 10% voucher :lol:
  • redddraggon
    redddraggon Posts: 10,862
    I refered Colonel_Mustard to wiggle and got an £80 voucher :wink:

    Got some nice new Northwave Typhoons with it :D
    I like bikes...

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  • doyler78
    doyler78 Posts: 1,951
    redddraggon wrote:
    I refered Colonel_Mustard to wiggle and got an £80 voucher :wink:

    Got some nice new Northwave Typhoons with it :D

    Had to do a search. Take it is the famous bib shorts :lol: Look good.

    I was thinking Assos bib shorts with mine however if the Northwaves are good I'll go for those instead.

    I'm away. Grand Slam Special just started on BBC 1 NI. Get to watch it all over again :lol::lol: Tommy Bowe trying to sing - absolutely hilarious :lol:
  • Mettan
    Mettan Posts: 2,103
    Found Wiggle ok recently for tyres - CRC tends to be faster though. Even Parker's seems to have got it's ship in order of late (although it's still typically slower than Wiggle/CRC). Do like Parker's frame sale pics - nice new carpet and the walls have had a lick of paint :)
  • redddraggon
    redddraggon Posts: 10,862
    doyler78 wrote:
    Had to do a search. Take it is the famous bib shorts :lol: Look good.

    Nah the Northwave Typhoons are shoes:

    http://www.wiggle.co.uk/p/cycle/7/North ... 360033663/
    I like bikes...

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  • softlad
    softlad Posts: 3,513
    MAMB wrote:
    CRC on the other hand always seem to be next day on their free delivery even when the order is placed during the previous afternoon !

    hmm - not sure about that. I'm still waiting for a jersey I ordered from CRC (in stock) on Monday evening - and today's post has been and gone, which means tomorrow will be the earliest it can arrive. I wouldn't exactly call that a speedy service. In fact, it doesn't even meet the spec of the service they describe on their own site...if I had believed that, I would have been expecting it on Wednesday...

    And I can't even track progress via their site, because according to my account, I have no order history, despite having an order reference for the jersey I ordered on Monday. This, apparently, is due to the fact that I paid by paypal. I was going to ask why that was, but I had lost interest by then...

    Wiggle, on the other hand, have always delivered next day. As do PBK, who are another good performer...
  • wilfus
    wilfus Posts: 78
    Ordered a few bits from Wiggle yesterday about 11am, and they arrived this afternoon.

    Think it depends what you order. I ordered a selection of different things a while back and it took about a week to arrive.

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