Newbie with fork suspension problem

chippy436
chippy436 Posts: 16
edited January 2009 in MTB workshop & tech
Hi all,

First post so be kind....LOL

Just bought a new MTB from Wiggle, its only a cheapie. :oops:

Bike is a FELT Q220.

http://www.wiggle.co.uk/p/Cycle/7/Felt_ ... 360032858/

I went mountainbiking for the first time last weekend around Epping Forest and got caked in Mub, but the bike stood up well and i was impressed by it.
However on my return i notice that if i sit on the bike or put pressure on the handlebars that my forks do not move at all.
If i push my front wheel gently against a wall then they do move.

There is a + & - switch above the right stem of the fork and no matter what i do with this its the same thing.

Forks are:

NEW Suntour XCF M2025 75mm travel, Pre-load, internal Spring, Alloy Crown, STKM Stanchions, Steel Lowers, includes Mini boots Disc-Brake specific.

I cannot find them on Suntours website.

Anyone any ideas if this can be fixed or should i look at either sending the bike back or upgrading the forks (if so what too?).

Many thanks in advance

Paul

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