Forum home Commuter cycling forum Commuting chat

dinotte 5w ultralight problem

trevtherevtrevtherev Posts: 372
edited December 2008 in Commuting chat
I have a dinotte 5w ultralight which is not working very well and outside it's 2 year guarantee...has anyone had a similar problem...have you sent back to the uk stockist "on one" and if so what was the result/cost?

"Cycling is like a church - many attend, but few understand."
http://www.flickr.com/photos/trevtherev ... 338579801/
www.runningfree.co.uk

Posts

  • On-one replaced a faulty ultralight for me last autumn; they did it straight away by post for nowt (as I think they would say up there), but it was only a few weeks old. They're nice guys though, so still worth an email. Otherwise, Dinotte US can definitely do repairs - if you have an older model you could even get it upgraded to a brighter LED.

    If you decide to send it somewhere, and you're thinking 'how the heck do I post this thing', try lots of tissue paper < empty toilet roll < envelope ;-)
  • vorsprungvorsprung Posts: 1,953
    I have a 5w ultralight from a few years ago. 2006 I think. Whatever year they first became available.

    Anyway, it is not working at the moment but I know why. The cable to the stupid pp3 battery clip is worn out and the pp3 clip itself is very corroded

    So I'm going to put a new one on, get some new battery holders at the same time

    Some time next year I will be upgrading the LED in it for a more modern and powerful one
  • It would appear that on one do not expect to be the uk dealer for dinotte lights for very much longer.......
    http://www.on-one-shop.co.uk/acatalog/O ... s_129.html

    "Cycling is like a church - many attend, but few understand."
    http://www.flickr.com/photos/trevtherev ... 338579801/
    www.runningfree.co.uk
  • trevtherev wrote:
    I have a dinotte 5w ultralight which is not working very well and outside it's 2 year guarantee...has anyone had a similar problem...have you sent back to the uk stockist "on one" and if so what was the result/cost?

    The 200L is the new version of the 5W - try and get it upgraded. I've had nothing but positive experiences with the customer service (direct from Dinotte) - they really stand by their products.

    I'd contact Rob at Dinotte - see what he suggests.

    [email protected]
Sign In or Register to comment.