Logging on issues

dsmiff

About a month ago I had issues logging in (template not found), I think this affected Virgin Broadband users (although I'm on Demon), the problem has re-occured for me - I can login at work, but not at home.

Anonymous

Morning,

This thread should solve your problem:

ARE YOU HAVING TROUBLE LOGGING IN?

Here's what it says:

"Delete your cookies then try again."

ta!

dsmiff

I've tried all the above (will try again tonight)

dsmiff

Still can't log-on at home (only from work) getting the same error as before

Template->loadfile(): No file specified for handle overall_header.

Tried everything - even downloaded google chrome, same error.

Anonymous

dsmiff - i'll pass this on to the tech support guys and see what they say.

Thanks for your patience in the meantime.

dnsmiff

I have e-mailed forums@bikeradar as I still can't access this at home, even tried another PC, created a new account, deleted cockies, tried firefox and google chome, all give the same error - template not found.

Template->loadfile(): No file specified for handle overall_header

HELP!!!!!!!!!

Stuart Anderson

dnsmiff,

I have asked the development team to look into this as a matter of urgency. As soon as I get any feedback from them I will let you know.

Stuart

Stuart Anderson

We have made some tweaks in our forum software which we believe will help solve the problems that some users are having in logging into the site.

I would be grateful if you could try logging in again and let me know (via this thread or PM) if you are successful.

Stuart

dsmiff

Fixed, Thanks very much

Stuart Anderson

Glad it works for you now, please accept my apologies that it happened in the first place.

Stuart

dsmiff

Stuart, I have PM'd you, it's happend again

Stuart Anderson

The development team are looking into it as I type.

I have also sent you a PM asking you for some specific info if possible.