specialized afr shock problems

cupoftea

hello there,
after years of scrimping and saving i have finally ordered the bike of my dreams, an s-works stumpjumper fsr. now it seems that everybody i have spoke to about this bike has told me that the rear shock has loads of faults and will give me a lifetime of problems and trips to my l.b.s.does anyone know if this is true and if so what type of faults am i likely to have.

thanks in advance

colin

(ps why didn't the buggers tell me before now)

Maccaa

Hi Colin,

I think the 07 models had the problems, spec now provide a 5 year warranty on "their" forks and shocks so I guess they're confident !

See below

Maccaa

FutureShock and AFR Shock Performance Guarantee

Dear Specialized Rider,

The FutureShock Performance Guarantee (FSPG) is quite simple - Specialized will stand behind the materials and workmanship of any Specialized branded fork or rear shock for a full five years.

We are launching this industry-leading program because at Specialized we hold ourselves to extremely high standards. Our bikes and equipment must stand up to the use of riders who tax the limits. We are dedicated to exceeding your expectations in both quality and performance.

If the original purchaser is not completely satisfied with the material or workmanship of a FutureShock suspension fork or AFR Shock, Specialized will repair or replace it at Specialized's option for a period of five years from the original purchase date.

We've got your back.

WHO
# Every original purchaser of any FutureShock suspension fork or AFR Shock rear shock.

# WHAT If, within five years of the purchase date, any original purchaser is not completely satisfied with the material or workmanship of their FutureShock or AFR Shock, Specialized will repair or replace it (at Specialized's option). This FSPG excludes damage due to a crash or abuse, and ordinary wear and tear from use.*

# HOW Riders need only bring their bike to an authorized Specialized retailer.
# Specialized will either repair or replace the suspension component, and credit the dealer for any required labor charges.
# If the problem or concern stems from a lack of service, crash or abuse, or if the concern is found to be a result of normal use, any service performed will the responsibility of the consumer.

# WHEN The FSPG is in effect now.

cupoftea

thanks maccaa

i was told by lbs that it was 5year guarantee on front triangle, 2year on rear triangle and 1 year on shocks and components(excluding wear and tear/damage)
i am now looking forward to its arrival again

see you on the trails

colin

Larok

not had any issues with the rear spesh shock on my 08 stumpy.

SDK2007

S-Works Stumpy - V.nice bike

cupoftea wrote:

i was told by lbs that it was 5year guarantee on front triangle, 2year on rear triangle and 1 year on shocks and components(excluding wear and tear/damage)
i am now looking forward to its arrival again

Specialized Warranty
Life time frame Warranty
5 year suspension (Front & Rear) Warranty

Suspension Service schedule - 250 hours : Your own cost