I'd second that - bought my SPD-SL shoes from the store in the summer and the staff were very helpful - changed my pedals for me, fitted the cleats, even though it was getting past closing time and a lovely day outside. I can only assume their mail order is to a similar standard.
They've got some lovely Wilier bikes upstairs as well...
Bought a trailer bike from them and accidentally left a bit of it in the shop. The sales guy packaged it up for me and sent it next day delivery for free. Very pleased with the service.
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Road upstairs / mtb down - the staff a re friendly and knowledgable. They arrange group rides and fun sportive type events. a good store
I'd be comfortable using them as mail order if that is any use to you. I am sure they would look after you.
They've got some lovely Wilier bikes upstairs as well...
Next rainy day I'm in the Lakes I hope to get over there.
Just picked up C+ today and they appear to have some cracking deals on 08 bikes already.
2008 Wilier Izoard