Terrible Bike Companies

chrisb177

Hi, just would like to know your opinion about this, I bought a bike 5 month ago a Claud Butler Odyssey G alongside my other Road Bike and mountain bike, then a few days ago the wheel completely broke I took it to a local shop where they said it would be too difficult to repair as all of the spokes were too loose and then today when fitting a new wheel the chain came off and somehow got a knot in it and has crossed it self over. I have emailed the company in question but whats the chances of them either repairing it or replacing it or even a refund.

Has anyone else been in the same situation?

Thanks in Advance

Phixion

Take it back to your LBS and explain whats happened.

If they don't sort it out for free then they're money hungry morons.

SCR Pedro

Hey there,

I have a 2007 San Remo. A couple of months ago the back wheel bearings were a bit dodgy. I took the bike to my LBS and they were able to replace the wheel under warranty. However, I should mention that Claud Butler only supplied a similair wheel and not the exact type that came with the bike. But I gave the ok for them to do that because I wanted the bike back quickly.

Apart from that, the bike has been solid. I'm even taking it to France in a couple of days.

Cheers
Pedro