bike stolen

zoggz
zoggz Posts: 58
edited July 2008 in Workshop
hi,
ive just recently had my planet x carbon bulid(£999) nicked and claimed on the insurance.to cut a long story short they use halfords claims as a middle man.theyve offered 1150 for mine and the wifes(mountain bike).they dont use planet x.what do i do ??i just want my planet x replacing but on the oother hand do i be gratefull to have it replaced in the first [place.they said choose one and to ring them back so they can check with their supplier.
what would you lot do.??? thanks

Comments

  • redddraggon
    redddraggon Posts: 10,862
    surely you can demand a like for like bike? tell your insurance company that it was a P-X that was nicked and you want a P-X to replace it.
    I like bikes...

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  • speckybecky
    speckybecky Posts: 83
    Who are you insured with?

    We had our garage broken into in Feb and were insured with Churchill. We had a number of bikes insured on the policy, and each one was named (i.e men's mtb £800, road bike £400 etc). The mtb was stolen and they tried to persuade my husband that he should take a GT bike from Halfords. In the end we argued the point (the GT was not comparable to the Scott that was stolen) and managed to get a cheque for value of the bike. It took a while but we got what we wanted and what we had paid for (i.e the insurance!). I'm sure I read somewhere else on here that you are within your rights to ask for the value of the bike, rather than accept a replacement but don't quote me on it!

    Good luck!

    Becky
  • zoggz
    zoggz Posts: 58
    hi thankyou for taking the time to reply and sorry for the long reply from me.been told once again that they dont use planet x and want me to choose a bike of equivalent value..just want a planet x.ill keep you posted as im on its case today!!

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