rear mech just obliverated itself?!

hey guys, just been out on my bike just to get to the shops and on the way my rear mech (an sram x 9 i think) just snapped off with no given reason then destoyed itelf in the wheel taking out 7 spokes :? it then mangled itslef in the bash guard adn destroyed the cable- this mech is new, could this be a manafacture fault and if so would i be right to try to send it back? im just trying to see what other people think seeing as it is like a month old 
thanks
Jon

thanks
Jon
0
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VOODOO CANZO
Come and see me at https://www.facebook.com/biketyke/
amazing! I had the exact same problem a few weeks ago, with a reasonably new (few months old) SRAM x.9 rear derailleur. Snapped off like a cookie (at the stiffest/strongest point no less), and no, this had nothing to do with an ill set L stop. I think we have to contact SRAM about this issue.
Can you post a pic of your destroyed mech?
Michel
I had a similar thing happen to me on my new bike but turned out to be a bent
hanger and the rear mech just mashed up and had to replace chain too as it
snapped.
Just went back to shop and got it all replaced.
1. the low stop screw is not setup right
2. the derailleur hanger is bent
3. the derailleur is bent
all of the above reasons allow the derailleur to drift into the spokes, often during a hard up shift into the largest cog (i.e. 32T)
if you fitted the derailleur yourself you may have not setup the stop screws properly, and you are to blame for the damage
if the shop fitted the derailleur and has not set it up properly they could be to blame
however, your derailleur hanger or derailleur may have bent in a small crash or from something as simple as laying the bike down on the driveside, and this has caused the problem - which means the shop is not to blame...you are responsible for keeping your bike in good working order
Thanks for all the help and suggestions so far
From the picture the mech has taken a hefty knock and where normally the hanger would fail, its not able to and hence the mech has sheared off. My only advise would be to look and see if it failed due to faulty manufacture, possible stress fracture which resulted in this.
I have seen numerous bikes (being the mechanic at Freeborn / Esher Shore bike park where derailleur damage is very common) where the hanger banger has twisted the dropout tip instead of the derailleur hanger snapping clean off....which can result in frame damage, have actually seen a few frames where the dropout tip has cracked or snapped through
the derailleur hanger is sacrifical for a reason
whenever we sell Specialized bikes like the SX Trail i always take the hanger banger off and advise the customer why
Parktools :?:SheldonBrown
in that case i would say something was bent before it happened.
Parktools :?:SheldonBrown
previously stressed- ive spoken to my dad about it too and hes a mechanic and said it looks like its metal fatigue or something. i think i might get in contact with sram and see what they suggest
VOODOO CANZO
Come and see me at https://www.facebook.com/biketyke/
thanks for all the help guys- really appreciated