chainreaction problems lately

z000m
z000m Posts: 544
edited May 2008 in Workshop
i sent an order back over a month ago to crc and i had to put a claim in with paypal to get a refund, anyway i put another order in on wednesday and its still "being processed"
its not like crc at all theyre usually very efficient. but apparently word is "a few members of staff are off from the charging department"

so if you put an order in recently and didnt know, then now you do ;)
New Build

Comments

  • morrisje
    morrisje Posts: 507
    Looks like they are back up to speed. I ordered a pair of Diadora shoes on Wednesday afternoon and they turned up Thursday morning.
  • alan_sherman
    alan_sherman Posts: 1,157
    After my issues of the other week (Postie never delivered, returned goods, poor CRC response to e-mails), the re-order went perfectly - delivered next day.

    The order and inbound payments will be automated so not affected. Picking and despatch seems to be working well. Perhaps customer care and refunds are understaffed for the current volume. it must be all the advertising that is blocking the text on this forum causing it :wink:

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