Am I being fussy

jellybellywmb
jellybellywmb Posts: 1,379
edited April 2008 in Workshop
Cleaning the bike yesterday(Giant SCR 3, 5 MONTHS OLD) and spotted a small area of the laquer(think thats what it is called) that covers the paint work is peeling away on the underside of the down tube.
No obvious signs of any major dents or scratches and I really look after the bike well.
I have taken it back to supplier who is going to speak with Giant to see what can be done.
Wife reckons I was being fussy and could have just put a frame protector on it or similar but I think it will only get worse and if frames are gaurenteed then this should be covered.
Any Thoughts??
"BEER" Proof that god loves us and wants us to be happy

Comments

  • nick hanson
    nick hanson Posts: 1,655
    Probably being a bit fussy,I'd let it go.But,hey,if it's your pride & joy,you've every right to complain
    so many cols,so little time!
  • cougie
    cougie Posts: 22,512
    Isnt that where any stones would hit ?
  • meagain
    meagain Posts: 2,331
    Sounds like normal wear and tear to me, sorry.
    d.j.
    "Cancel my subscription to the resurrection."
  • jellybellywmb
    jellybellywmb Posts: 1,379
    I agree that chips and scratches cannot be avoided but it is all peeling away rather than just stoping at that. I have plenty of stonechips etc on my mountain bike and they do not spread in this way.
    "BEER" Proof that god loves us and wants us to be happy
  • jellybellywmb
    jellybellywmb Posts: 1,379
    All sorted, Giant agreed that it was wrong and have replaced the frame :D
    Just shows that it is always worth taking things back if you are not happy.
    "BEER" Proof that god loves us and wants us to be happy
  • TheBoyBilly
    TheBoyBilly Posts: 749
    Glad to hear your complaint was dealt with amicably. I'm impressed by how quick Giant agreed too.
    To disagree with three-fourths of the British public is one of the first requisites of sanity - Oscar Wilde
  • jellybellywmb
    jellybellywmb Posts: 1,379
    Giant warrenty very impressive, the lbs said there were no scr 3 frames available for a few weeks so they sent a complete bike for the shop to swap the components out off not any arguement about the fault top marks from me
    "BEER" Proof that god loves us and wants us to be happy
  • PhilofCas
    PhilofCas Posts: 1,153
    I never did think you were being fussy, checked my frame, 4 years of all weather abuse (never owned 'guards) and no peeling whatsoever, glad you got it sorted.
  • gkerr4
    gkerr4 Posts: 3,408
    very good service that - impressive!

    glad you got it sorted.
  • leonlikestrees
    leonlikestrees Posts: 528
    Giant are ace. I had a TCR frame warrentied in a few days when I identified a creak in the frame. Once I demonstrated a slight creak by flexing it, they replaced it with the full fitting kit including intergrated headset, even though I kept the old one. Very good company.

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