Singletrack bikes - Galashiels
Matteeboy
Posts: 996
Anyone know this shop?
Ordered a small part off them from ebay and it's taking rather a long time to arrive - I need it by tomorrow but that isn't going to happen.
It was listed as "in stock" and due to be sent first class.
No emails been replied to and after tracking down their phone number (not easy), no answer on this either.
A few feedbacks mention very slow delivery - although it's 99.1% +ve overall.
With the advent of good quick delivery and service, I get REALLY annoyed when someone seems to be avoiding the customer. :evil:
Ordered a small part off them from ebay and it's taking rather a long time to arrive - I need it by tomorrow but that isn't going to happen.
It was listed as "in stock" and due to be sent first class.
No emails been replied to and after tracking down their phone number (not easy), no answer on this either.
A few feedbacks mention very slow delivery - although it's 99.1% +ve overall.
With the advent of good quick delivery and service, I get REALLY annoyed when someone seems to be avoiding the customer. :evil:
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Comments
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Avoid this retailer everyone - very very slow service and a smart ar5e "customer service" department. :evil:0
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Ive bought stuff from this shop, and never had any problems.0
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Well they've basically admitted they are out of stock (took some digging though) and blamed it on some stock management problems - sorry but it said it was in stock on Ebay (Powerseller) and they avoided telling me.
Not impressed but hoping I get the item soon. Hate poor service - I have no time or patience for it. :evil:0 -
I've tried to order something from these guys recently and it's becoming a nightmare. No communication and no dispatch, despite taking the money for it. It's just frustrating when they don't let you know what's going on. It's been 2 weeks now0
