New Bike - Not sure if this is Right

Doobz

So hows this.. I go and pick up my bike yesterday and am unable to ride it till today because of work etc.. So this eve I pump up the tyres and go for a spin - I am just getting used to the bike then all of a sudden I hear hissing from the back tyre.. lol - 10 mins in to a ride and there I have a friggin puncture.. I get home to repair it and to my surprise I see the rims dont have any tape on them?

if you look at the pic you can actually see the pressure points on the tube so what must have happned is the tupe has rubbed on a rough edge and popped

I dunno what to do.. I live like 50 miles away from the shop and cant be bothered driving down there when I could be out riding on saturday..

should I email them and ask for a new tube and some rim tape?

here is a pic..

:?:

meagain

Short answer - YES!

And a tenner for your trouble.

gkerr4

yep - they should have rim tape on them...

Doobz

okay cool thanks.. I have emailed them and sent them a pic also and asked them to sort out the fault without me driving 50 miles each way..

adios
doobz

giant_man

The shop should have known really what they're selling. Bloody bad luck on your part Doobz so yes they should sort it out for you, good luck with it.

il_principe

What a bunch of jokers! I'd be v peed off! Personally I'd go and buy some tape and a tube then demand they pay for it. But the weather (down here anyway) looks great this weekend so it'd be a shame not to get out on the bike.

Doobz

okay issue is sorted,, emailed them got no response - phoned them and they said they will send via royal mail for tomorrow..

weedy1

any chance of a name n shame? I'm not too far from u allways nice to see whos doing quality work.

redddraggon

weedy1 wrote:

any chance of a name n shame? I'm not too far from u allways nice to see whos doing quality work.

I believe it was Ribble.