carbon problems need help urgent

baccodaddy
baccodaddy Posts: 128
edited January 2008 in MTB workshop & tech
bought bike 5 weeks ago and its fantastic but started getting vibration through frame,so took it back to lbs who assured me it was my tyres on tarmac .today whilst cleaning bike noticed gear cable had gouged a groove into the downtube wherei can see the raw carbon what should i do as they built it and caused this problem ,i,m gutted im not a technical guy just race the blody things .should i ask for an exchange?for 2 grand i expect the thing to be biult properly ,its my neck gonna get broke when it fails.supersonic need your advice????

Comments

  • nicklouse
    nicklouse Posts: 50,673
    where has it worn? you say cable? inner or outer? Part of the care is your resposiblity but more info needed.

    And yes i would be straight back with it.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • baccodaddy
    baccodaddy Posts: 128
    cable has rubbed about 1mm through frame just above bottom bracket i have now now loosened so it doesnt touch but left a dent in frame .ive saved up for a bike this good and it really is fantastic but manual says i should have cable patches included with bike which i never recieved and should not ride if i detect delamination which it has got.feel like crying to be honest
  • mattv
    mattv Posts: 992
    Carbon frames are often monocoque, which means that all their strength is from the total shape of the frame. If it is this new, take it back to the shop. There is no reason for any cables to be touching a frame on a bike anyway!
  • nicklouse
    nicklouse Posts: 50,673
    lets have pictures. and what is the frame.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • baccodaddy
    baccodaddy Posts: 128
    can,t seem to get picture on but its a carbon rush,also noticed cables have rubbed to bare metal on both sides of the fox fork, do you think they,ll replace or try to patch up?

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