Anyone used cyclestore.co.uk?

ivancarlos
ivancarlos Posts: 1,034
edited January 2008 in Workshop
Has anyone tried mail order with this firm? They are based in Congleton, Cheshire?
I have pain!

Comments

  • gkerr4
    gkerr4 Posts: 3,408
    I have - Bought my daughters specialized hotrock bike from there - they were very quick to despatch and happy to help with any queries on the phone after I had taken delivery (it needed assembling at home)

    recently I called them about a new frame fro myself - which they had sold out of, but again they were very helpful on the phone.
  • ivancarlos
    ivancarlos Posts: 1,034
    Thanks for the feedback :)
    I have pain!
  • Cunobelin
    Cunobelin Posts: 11,792
    Bad news is I had a problem!

    Good news is that it was sorted immediately!

    I was sent the wrong pare (almost identical - one letter in the code) so it was returned, and the correct part with me the following day.

    This is where the test really lies as you know they can deal with problems efficiently.
    <b><i>He that buys land buys many stones.
    He that buys flesh buys many bones.
    He that buys eggs buys many shells,
    But he that buys good beer buys nothing else.</b></i>
    (Unattributed Trad.)