je james ?

acac
acac Posts: 348
edited October 2007 in MTB buying advice
hi dos any one know how good the service is at je james as like to order a front light from them ?
play hard ride hard

Comments

  • lost-time
    lost-time Posts: 549
    We've ordered two bikes from them in the past and service has been very helpful.
  • ben.m
    ben.m Posts: 162
    Je james.
    very good,
    got my bike and nearly all the parts from there also,
    8)
    Giggity Giggity
  • wiseman4454
    wiseman4454 Posts: 35
    Very good reviews from me too!
  • alfablue
    alfablue Posts: 8,497
    not a good experience with them here
  • djdime
    djdime Posts: 48
    wow - what cheeky B*stards!!!!!!!

    that's one shop i will NEVER go to!!
  • acac
    acac Posts: 348
    why wouldnt you use them?
    play hard ride hard
  • mattsmith0913
    mattsmith0913 Posts: 7
    I don'nt know how they do it but J E James is the only bike shop I have ever been to that treats you as if they are doung you a favour when they do any work on your bike. About a year ago my Marin went in for a bottom bracket when I got home I realised that one of the bolts that hold on the left hand crank was missing. Upon closer inspection I could see that the threads on the crank arm had been stripped. I took the bike back and the "mechanic" said that it was like that when the bike came in, it was'nt,the manager said that he had to side with his staff but he would provide a left hand crank at cost, he said he would call me when one came into stock, he never called.
    I ride in group of six or seven riders all agree that J E James are a pain in the arse.
    My advice buy mail order and learn to fix your own bike it really is'nt that difficult, as for suspension send them to a specialist for service and repair.
  • Rockhopper
    Rockhopper Posts: 503
    If you are a roadie then you get first class service. Mountain bikers take second place (at least in the Chestefield shop).

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