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Windows startup help..

David LundDavid Lund Posts: 602
edited October 2007 in The Crudcatcher

any one can help would be great.


  • Big Red SBig Red S Posts: 26,890
    What's the exact error message? Including any funny numbers.
  • 'A problem has been detected and windows has been shut down to prevent damage to your computer

    Disable or uninstall any anti-virus, disk defrag. or backup utilities. check your hard drive configuration and check for any updated drivers. run CHKDSK /F to check for harddrive corruption, and restart your computer (dosnt work)
    Technical info:
    ***Stop: 0x00000024 (0x00190203,0x82f61a08,0xc0000102,0x00000000)'

    Thanks for the reply.
  • Big Red SBig Red S Posts: 26,890
    "0x00000024" means it's an error reading/writing the boot volume, which is NTFS.

    As the error says, you need to run checkdisk on the drive. If you cannot boot into Windows (as your first post implies) you should be able to check the disk in another (Windows XP) computer, presuming you've not setup any form of encryption or password protection on it. Or (potentially easier) use an MS-DOS boot disk and run chkdisk from that. You'll not be able to use anything non-microsoft, given that it's NTFS.
    If you can boot into windows, open up a command prompt (<Start><Run...> then enter `cmd`), enter `chkdsk /F` and hit enter.

    Another option is that your hard drive could be dying, as could your RAM. The actual problem is that ntfs.sys, the driver for ntfs volumes, is having some kind of problem. Since it only writes from RAM to hard disk, it could be either at fault.
  • Great, thanks very much, il try all you said and il ask my friend if he has anything to help.
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