Chainreactioncycles

ToMBeMe

Anyone else exsperiencing longer then average waiting times on deliverys?

danhargrave7

I have a friend who has been having trouble with them, he ordered a set if gusset pygmys and a seat post about 3 weeks ago, and they have been out of order since, I know when you order things you can see are out of stock, then you know you are going to have to wait, but 3 weeks seems a bit excessive.

Also He decided to cancel the crank arms and then ordered some from mtb-bitz instead, which wee also labelled out of stock but he still got them about 3 days later.

Dan

eggy900

I ordered some gloves on monday afternoon and received them yesterday. The postal strikes might be delaying things though

teessidepaul

i have never had any probs ,

but everything i have ordered has been in stock,

dan1983

I've ordered a few things from them recently which have come pretty sharpish. I did order something that was showing out of stock a month or so ago and that took a couple of weeks to arrive, but thats to be expected if its out of stock.

daniel_b

No problems for me,

I ordered some pedals on Tuesday which turned up Wednesday morning, and a lock last week, ordered wednesday evening, which arrived Friday morning.

Dan

MentalRaver

No problems at all,

Ordered a seat clamp yesterday morning- got it 1 hr ago.

Also ordered a stem on Friday and got it on Saturday.

However i did order some tyres a couple of months ago and they took about 5 days to arrive.

Have you checked that the items you ordered were in stock? Tried calling them to see if their despatched?

schmako

Ordered a Mech Monday morning, arrived Tuesday 10am. Not the same with the Mech hanger I ordered off Orange which is yet to arrive

CitizenLee

Only positive CRC experiences from me too.

They have good prices and have always got my order to me within a couple of days, if not next day.

Might be worth phoning them to see what's happening. Perhaps there are problems with the supplier which are outwith CRC's control.

SiLvEr_SnAkE

I've only ever had one problem with CRC and they fixed it with no problems at all.
Ordered a lock on Tuesday and it came today via Parcel Force becuase I think it was too heavy for royal fail.
All is well

jamieayres

I ordered a Giro Hex in black/medium on the 20 something of June.....its still not in stock yet...do i win a prize? :shock:

supersonic

Might depend where you live, with all the floods. In Sheff when it flooded, the post was delayed as the main centre was under water.

mountaincarrot

I've never had a problem and buy nearly everything there. They are the fastest mail order business I know.

sideshow-bob

Have used them quite a few times, only ever been delayed once, if you order before
4pm, it should arrive the next day.

saracen blitz chris

crc are great if the item is in stock, also brilliant for returns.
however i had to wait over a month for my avid's as they were out of stock

lost-time

Great service for me too from CRC. One order of mine I wanted a DT Swiss rim and hub and it was out of stock, there was a thingy where they can email you when it is back in stock. I ordered it straight away once in stock and it came a few days later. No probs.

As others have said, ring 'em and find out if they have an expected stock date. It's more likely the suppliers holding things up. In my line of work I rely on a third party supplier yet Joe and Josephine public still like to think its me who has let them down!

Hang on in there.

hsa

Not had a problem. Usually 2-3 days. Not bad considering it's free delivery.

Fuzz Monkey Five

I'm always 'impressed' that every item in their warehouse is always 'in stock', particually all differnt shoe sizes and clothing sizes.
No real ordering problems from them though, but I've always bought stuff which is a high volume part.

leo321

ive bought quite a few parts from them recently and the longest ive had to wait is 4 days, i even returned some faulty pedals last friday and they sent me a replacement pair which arrived on wednesday, which is pretty good i think.

toasty

I ordered some pedals a couple of days ago, they were as speedy as ever

Red Panda

I ordered some brake pads from them yesterday in the late afternoon and they've arrived this morning! I'm impressed for sure. Although, I did order a helmet off them a few months back and it arrived in a box that looked like it had been booted around a school playground for an hour!

Rusty_UK

Yeah I Ordered Some Red Middleburn Chainring Bolts Yesterday And They Came This Morning!.

x-isle

Bought a book from them on Wednesday, came this morning!

Not bad considering the postal strikes!

ToMBeMe

Thing is, my items are in stock and it said "complete 2 days ago" no were arnoud me is flooded either :?

rob cole

ordered a Nokan Gazz M&S tire on Tuesday evening, its here today (Thursday)

always found them to give great,speedy service and will use them for bits i cannot get at work as we may not have accounts with certain suppliers

MentalRaver

ToMBeMe wrote:

Thing is, my items are in stock and it said "complete 2 days ago" no were arnoud me is flooded either :?

maybe some royal mail scally has stolen it.

giv it another couple of days.

john.hem

Ordered a few items over the last month with no problems whatsoever. They even price matched an out of stock item at Wiggle. I usually receive the items next day.

John

Sir HC

Ordered some bits Wednesday, arrived yesterday morning.

shorty15

Ive had no problems when ive ordered,items arrive on time

gaz047

ordered bars and grips at lunch time, had them next day about 1100. it was the first time i used them and couldn't fault them.

disco41

i ordered jersey a few weeks ago in stock and everything ordered it monday nothing.....
emailed friday it arrived saturday!!!!!!! do you think they forgot.
Other than that well pleased with everything its even easy to send items back if they dont fit and get a replacement.