i have an issue with my bike

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arman_ea2010
Posts: 1
Joined: Sun Aug 11, 2019 23:00 pm

i have an issue with my bike

Postby arman_ea2010 » Tue Aug 13, 2019 01:03 am

hi guys i'm new here, i have an issue with my bike , where should i ask for guidance?
the gears suddenly have stopped working, they are too hard that it needs a lot of force to change them,the back gear doesnt move at all, the bike has been outside for afew days, its a brand new bike, only one month. what do you think is the problem?

Lagrange
Posts: 562
Joined: Tue Oct 30, 2012 11:35 am

Re: i have an issue with my bike

Postby Lagrange » Tue Aug 13, 2019 07:50 am

If it is really that stuck and has become so then the gear cable maybe snagged. Starting from the back the ear cable should terminate on the derailleur leaving a tag with a cap on it. Check that has not become snagged somewhere. Then go for the routing underneath the bottom bracket - where the pedals are. check that there is not a bit of wood or land mine snagging there. Ckeck the cable -you can unclip it without detaching it at either end. Slide the cable up and down - should be free. The tricky part is on the bar - inside the shifter. Open this (screw on the bottom) and have a look). Fix what you can see wrong if you are confident - Parktools have a maintenance website.

If you are new to bikes and not confident then take it back - not fit for purpose.

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JBA
Posts: 2362
Joined: Thu Dec 08, 2011 20:02 pm

Re: i have an issue with my bike

Postby JBA » Tue Aug 13, 2019 14:51 pm

If it's an MTB post in Mountain biking Forum -> MTB Workshop & Tech.
If it's a road bike post in Road cycling forum -> Workshop.

However, as it's a new bike you're probably best off taking it back to the shop you bought it from and asking them to have a look at it. Most LBS's offer a free 6-week service on any bike they sell.
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