Gmail now treating Bikeradar messages as spam

It wasn't before, the 'You have a message' stuff would get through. Now it's caught by a spam filter. I know I can tag it as not spam, but maybe there's something in the mail server settings changed since the recent site maintenance...
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Firstly, if you go to the junk folder and find the e-mail, tick the little box next to the e-mail and then click 'Not Spam' at the top of the page.
After that, if you open the e-mail up and click the little down arrow in the top right of the e-mail, you can select 'Add [email protected] to Contacts list"
This should then mean they always appear in your main inbox rather than spam.
Thanks,
Chris
Thanks!
I've stopped getting email notifications on Messages. I have had this before with another site, emails were being taken out by the webfilter and not even appearing in spam, even though the mail provider said otherwise... added to safe sender and I started getting emails again. I really don't like BT and their new mail service
Quintana Roo Cd01
Project High End Hack
Cannondale Synapse SL (gone)
I like Carbon
It should just be [email protected] - though I have heard a few people have the same issues as you are experiencing with BT. ISPs shouldn't be picking and choosing which mail to let people have
I'm going to see today if there's anything we can do to help with this.
I don't think it's you, it's the lazy software services they employee 'on our behalf'. BT seemed to make a change early to mid January, they deny there is nothing wrong.
I've added the address to the Allowed list, so if that works, they are definitely blocking the email, which means you should probably ask them who is doing their Spam servicing, as it appears that you (and a few other organisations) are on the disavowed list...
Quintana Roo Cd01
Project High End Hack
Cannondale Synapse SL (gone)
I like Carbon
Just to confirm, notifications of PMs still are not getting through to my Inbox despite the address given being on the Safe list.
Quintana Roo Cd01
Project High End Hack
Cannondale Synapse SL (gone)
I like Carbon