Canyon customer service and swapping brakes

Thanks Neeb, I really do see what you're saying but if they are making bikes for UK in the same place then would it really have been so difficult to send one of those? it's not as if they have separate waiting times for UK/EU spec.

Rose are happy to make changes like that and they have, what appears to be, an identical business model.

Also, what's the point of inviting comments on the order form if they're just going to be ignored.

It strikes me as a bit of a waste of time (and tape) when they could have done that in the factory. Anyway I'm not going to change the Canyon, I'm going continental and switching the Bianchi instead, the tape's already ruined on that!