Chain Reaction Cycles

pedalo delgado
pedalo delgado Posts: 25
edited January 2009 in Commuting chat
just wondering -
have been trying to contact Chain Reaction over in sunny Norn' Irn' since last Friday
without success
phone either constantly engaged or on answer message
no response on email
anyone know if they are on holiday or all out for a works boozy bender or something ?

only want to ask a question before giving them money for stuff :-)



(oo oo cyclescheme for scottish government soon - fantasy buying in full swing :-) )

.
Food Chain Eight
Nine If A Beardy

But I Don't Race :-)

I have a silver bike with plastic bits and a bell !

Comments

  • Jamey
    Jamey Posts: 2,152
    I emailed them yesterday and I had a reply today, but it was about an existing order so maybe they treat that as a higher priority than sales enquiries.
    My photography // My helmet cam videos // My bike
  • pedalo delgado
    pedalo delgado Posts: 25
    yeah so was mine but clearly they have other priorities :-(

    grump

    .
    Food Chain Eight
    Nine If A Beardy

    But I Don't Race :-)

    I have a silver bike with plastic bits and a bell !
  • Portrush Philly
    Portrush Philly Posts: 65
    The whole not answering the phone thing is normal for CRC, it is usually always engaged, they have been extremely busy of late with their current sale and last bits of the flood sale.

    E-mail generally gets the quickest response, in the past if I've had problems and they have sorted the issue I have retained the direct e-mail details of those that assisted so in the future I just e-mail them direct.

    You can try either of these staff members that I have found to be helpful:

    dean.mcdowell@chainreactioncycles.com
    james.logan@chainreactioncycles.com

    good luck
    I LOVE THE SMELL OF GT85 IN THE MORNING!
  • pedalo delgado
    pedalo delgado Posts: 25
    Portrush Philly wrote:

    You can try either of these staff members that I have found to be helpful:



    Cheers for that - I'll email them the noo :-)
    Food Chain Eight
    Nine If A Beardy

    But I Don't Race :-)

    I have a silver bike with plastic bits and a bell !

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