Buildings & Contents insurance, ripping off B*******....

A long shot on here but.....
I cancelled an Insurance policy (B&Cs) because they put up my premium from £35 to £67 a month. I simply cancelled my direct debit.
I decided to go with Direct Line as I have my car insuance with them and I got more cover for £25 p/m!!!!!!
I have just received a letter from cancelled insurer saying I need to pay them £97 (£30 charges!) and I have breached the contract etc, etc
I don't recall signing anything to continue this cover...
I have absolutely no interest in this type of thing (until it bites me in the butt) and I am very 'slack' when it comes to financial stuff....
What do I do?
:x
I cancelled an Insurance policy (B&Cs) because they put up my premium from £35 to £67 a month. I simply cancelled my direct debit.
I decided to go with Direct Line as I have my car insuance with them and I got more cover for £25 p/m!!!!!!
I have just received a letter from cancelled insurer saying I need to pay them £97 (£30 charges!) and I have breached the contract etc, etc
I don't recall signing anything to continue this cover...
I have absolutely no interest in this type of thing (until it bites me in the butt) and I am very 'slack' when it comes to financial stuff....
What do I do?
:x
0
Posts
You generally need to let them know a month in advance then they will cease taking payments on an agreed date.
Although it may seem a little unjust to you, i think you maybe legally bound to pay the 97 quid..
Leon
Damn my eyes!!
Phew. That feels better.
Jim :x
Would it be worthwhile going to see the CAB? I'm willing to bet that they've seen this kind of thing more times than most.
Now I hate insurers as much as then next man, but if they didn't automatically renew policies and you found yourself uninsured after a loss because you had forgotten to renew your policy, you would be the first to moan about that as well.
It's for that reason that they do renew automatically.
Zaskar X
Rubbish. They do it so that you will not notice the increase in premium and to stop you going elsewhere. Not noticed car insurers doing the same. You'd think they would be more bothered than most about you not being covered. It's all abour business/greed.
Jim :x [/quote]
I have used four differnet insurance companies to cover my car, all of them renew automatically. :idea:
Zaskar X
They make me totally sick to even think about it!!!! :evil:
rip off merchants. tell them to send you the clause in your contract that sets out these terms and conditions before you even consider paying them. then if they do send it, nip down the citizens advice bureau, don't underestimate their advice, they are on our side.
To infinity... and beyond!
my epic adventure: www.action.org.uk/~Antonia
Have you taken further legal advice on this? You may have a case against the loss adjustors negligence in losing the original receipts!! From your wording, the loss adjusters have admitted to your insurance company that they lost them. These are just my thoughts from personal experiences over the years but I'd think at least its worth asking the question.
Have these insurance companies not checked out the cost of top end poles, rods, reels, etc...? Talk about rubbing salt into the wounds!!
Good luck and hope you get somewhere with this.
Click here to view Top_Bhoys RC2:
- That they are going to renew the policy
- When this will happen
- And tell you how much the new premiums will be.
- Of course if you pay by DD, then you are doubly covered, they'd have to inform you by law they are changing that as well.
So if you never received any of this notification, they can't tie you in.
They've put your premium up, so it sounds like they may have renewed your policy - but you've said you've cancelled it. Have you cancelled it within the notice period? If you have, they shouldn't be attempting to collect money and then charging you when they can't.
If you didn't send it off within the cancellation period, you're screwed.