Bent saddle rails: Warranty issue or am I fat!?
dogthomson
Posts: 559
I've had my Mongoose near on a year now, and whilst it has served me well I've come accross the folowing problem.
Basically, for no apparent reason at all, the rails on the saddle have bent. I am pretty miffed as I only tend to ride light XC, and I would have thought the saddle could take my weight (13st).
Do I have reason to ask for a replacement as I am pretty miffed at the thought I might have to buy a new saddle TBH.
Any thoughts?
Pic here of the damage, red line indicates where saddle rails should be!
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Basically, for no apparent reason at all, the rails on the saddle have bent. I am pretty miffed as I only tend to ride light XC, and I would have thought the saddle could take my weight (13st).
Do I have reason to ask for a replacement as I am pretty miffed at the thought I might have to buy a new saddle TBH.
Any thoughts?
Pic here of the damage, red line indicates where saddle rails should be!
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Comments
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I'd try for a warranty replacement, it's failed under normal usage, so not fit for it's purpose.
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Who do I contact though? The shop? Mongoose? Hotwheels?
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The shop is the 1st port of call.
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I bent the rails on my mongoose saddle a couple of weeks ago. Had an off then couldn't work out why it was bloody uncomfortable, until I looked at the bike from behind as I put it away. I think the rails must be made of some special cheese alloy, although I may be a touch heavier than your 13st.0
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Most rails are steel or Ti, highly unusual to see them bend this way without a big hit. Does the seatpost provide proper support along the rails?
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Define proper support?
Looking at the post it is pretty much the same shape and structure as my more pricey Bontrager one. It has had a couple of bashes, nothing that I would have thought could damage it though!
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