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Passwords!

PaulDHayesPaulDHayes Posts: 11
edited November 2015 in Discuss the website with the team
Can somebody please sort my password out for me? For my supersonic account? I have been unable to log on now for over two weeks since I was bumped out. All reset passwords requests have failed (no emails). When I could get into the staff office on my phone (but couldn't reset it myself as our admin rights have gone) I brought this up - ignored. I have contacted Admin, nothing!

I am sorry I have had to bring this up here, but there is no other way as nothing is been done. I would appreciate it if you could change my supersonic account password then message it to this account. I can verify this is genuine via email or PM, just please reply.

Posts

  • PaulDHayesPaulDHayes Posts: 11
    Day two. Or 16, depending how you look at it.
  • PaulDHayesPaulDHayes Posts: 11
    It says I don't even exist when I click on the name now! But I still can be seen... Any updates?
  • sniper68sniper68 Posts: 2,890
    I emailed Jeff Jones direct when the same happened to me last week.Got a reply from this guy who sorted it!
    [email protected]
    Canyon Ultimate CF SL
    Boardman CX Comp
    Lynskey R480 build
  • AndyEdAndyEd Posts: 171
    PW is reset. Sorry for delay I was off for a couple of days.
    BikeRadar Community
  • PaulDHayesPaulDHayes Posts: 11
    Still no joy :-(

    "The specified username is currently inactive. If you have problems activating your account, please contact a board administrator."

    Looks like I need the reactivation email.
  • AndyEdAndyEd Posts: 171
    I have activated again, you are now marked as active
    BikeRadar Community
  • onyourrightonyourright Posts: 509
    Maybe my problem is similar. My account (OnYourRight) had about 650 posts and just VANISHED within the last day. All my posts appear to have been deleted.

    Almost as weird: when I re-registered with the same account name, the system accepted the username!

    Can my old account somehow be retrieved?
  • BikeRadarAdminBikeRadarAdmin Posts: 909
    [url=http://www.bikeradar.com/forums/viewtopic.php?p=19750714#p19750714]OnYourRight[/url] wrote:
    Maybe my problem is similar. My account (OnYourRight) had about 650 posts and just VANISHED within the last day. All my posts appear to have been deleted.

    Almost as weird: when I re-registered with the same account name, the system accepted the username!

    Can my old account somehow be retrieved?

    Let me look into this today. I'll PM you with some updates later.
    BikeRadar Communities Manager
  • onyourrightonyourright Posts: 509
    Thanks. Appreciate your help.
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