Lusso Clothing

mathematics
mathematics Posts: 453
edited July 2014 in Road general
Can I big up a company on here?!

I hope so cos here goes!

Last week I put holes in my brand new Lusso shorts. A bit peeved I started looking at how to repair them and in the end emailed Lusso. I was shocked by their quick reply, stating to just send them in to them and they'd sort them out! So Tuesday they went to Lusso. I got an email from Lusso on Weds to say they had received them. I got another email Thursday saying how they could do the repair most effectively, and the shorts came back yesterday. No charge, just nicely fixed bib shorts! I dare say a major repair may be chargeable.

These shorts were not expensive high end shorts, (but I find them really good, nice fit, nice pad) so I wasn't expecting anything like this, but how wrong I was. Great product, and aftercare service from a UK company is great to see. I will definitely buy from them again.

We'll done Lusso!

Comments

  • soulbrother74
    soulbrother74 Posts: 70
    I bought Lusso Roubaix winter tights 5 years ago. Out of all the tights I've bought for the winter since then, Lusso has always been the tights I go back to. However they're a bit too big now so they'll have to go.

    Their shorts got 5/5 in the Road Cycling UK tests not long ago.
  • imposter2.0
    imposter2.0 Posts: 12,028
    The most underrated/over-looked kit out there. Most of my winter kit is Lusso - I can't see the point in paying more.
  • Adam1985
    Adam1985 Posts: 32
    I have just bought some lusso gel bib shorts and have to say they are great, nice and comfortable
  • pastryboy
    pastryboy Posts: 1,385
    only company I know of that manufactures in the UK so should be promoted as much as possible
  • iplod
    iplod Posts: 83
    Bought some of their gel bib shorts a few years ago, i fell in between sizes on their size guide (waist M height L) so e-mailed them for a recommendation. They mailed back and said that they could custom make a pair for me at no extra cost. Now that's customer service !
    SOLITUDE. It's not for everyone.

    Trek 5.2 madone 2007
    Ribble audax/winter 2010
    Bianchi infinto 2012
  • soulbrother74
    soulbrother74 Posts: 70
    pastryboy wrote:
    only company I know of that manufactures in the UK so should be promoted as much as possible

    This. UK clothing needs pushed. Some great clobber coming out of Manchester (not cycling related).
  • WindyG
    WindyG Posts: 1,099
    This is good to hear as I was looking at some of their Carbon or Pro Gel 2 bib shorts as they seem good for the money
    Giant Anthem X3
    Scott Aspect 10
    Schwinn Fastback Comp
    Cube Reaction GTC SL
  • mathematics
    mathematics Posts: 453
    WindyG wrote:
    This is good to hear as I was looking at some of their Carbon or Pro Gel 2 bib shorts as they seem good for the money


    I have pro gel 2, now looking at carbon ones not sure if the chamois is different or not??
  • soulbrother74
    soulbrother74 Posts: 70
    mathematics wrote:
    WindyG wrote:
    This is good to hear as I was looking at some of their Carbon or Pro Gel 2 bib shorts as they seem good for the money


    I have pro gel 2, now looking at carbon ones not sure if the chamois is different or not??

    Looked at the Pro Gel 2 last night - what is the fit like and the all round quality of the fabric/pad?

    Thanks.
  • imposter2.0
    imposter2.0 Posts: 12,028
    soulbrother74 wrote:
    mathematics wrote:
    WindyG wrote:
    This is good to hear as I was looking at some of their Carbon or Pro Gel 2 bib shorts as they seem good for the money


    I have pro gel 2, now looking at carbon ones not sure if the chamois is different or not??

    Looked at the Pro Gel 2 last night - what is the fit like and the all round quality of the fabric/pad?

    Thanks.

    The quality is excellent. The fit really depends on how they fit you....
  • soulbrother74
    soulbrother74 Posts: 70
    Imposter wrote:
    soulbrother74 wrote:
    mathematics wrote:
    WindyG wrote:
    This is good to hear as I was looking at some of their Carbon or Pro Gel 2 bib shorts as they seem good for the money


    I have pro gel 2, now looking at carbon ones not sure if the chamois is different or not??

    Looked at the Pro Gel 2 last night - what is the fit like and the all round quality of the fabric/pad?

    Thanks.

    The quality is excellent. The fit really depends on how they fit you....


    More worried about the pad being a bit big and having a 'ducks arse' at the back :D
  • davep1
    davep1 Posts: 837
    I've had a pair of non-bib Lusso shorts for ages, they have been fantastic. Just bought a new pair of Lusso pro gel 2 from Merlin for just under 30 quid, I think they going to be every bit as good as my first pair.
  • soulbrother74
    soulbrother74 Posts: 70
    DaveP1 wrote:
    I've had a pair of non-bib Lusso shorts for ages, they have been fantastic. Just bought a new pair of Lusso pro gel 2 from Merlin for just under 30 quid, I think they going to be every bit as good as my first pair.

    Under £30 from Merlin? I'm on that site and they're £45 for the Gel 2. You got a discount code?

    Edit: Non bib - DOH!
  • gabriel959
    gabriel959 Posts: 4,227
    pastryboy wrote:
    only company I know of that manufactures in the UK so should be promoted as much as possible

    Shutt Velo Rapide also manufacture only in the UK.
    x-x-x-x-x-x-x-x
    Commuting / Winter rides - Jamis Renegade Expert
    Pootling / Offroad - All-City Macho Man Disc
    Fast rides Cannondale SuperSix Ultegra

Categories