My shiny bikes experience
tucan22
Posts: 7
i certainly am struggling to get any kind of service out of them, wish i had paid more money for my components i ordered to receive them in good time, with no parts missing and all correct, two weeks on and still not any of the above !!!
i have had no communication to tell me when items were not in stock so have only learned when i have chased them up
no one has returned my calls with info requested about my order when i was told they would (now on 4 occasions)
the order turned up after 10 days when i was promised it next day
items were missing and other items sent incorrectly
in short i am still waiting for my order to be fulfilled over two weeks after ordering and being told i would have everything next day.
i ordered from other shops at the same time and got items within two days
is anyone else having issues with shiny bikes ? i am thinking to call them to ask what i need to do to get some customer service.... maybe i am doing something wrong !? :O(
i have had no communication to tell me when items were not in stock so have only learned when i have chased them up
no one has returned my calls with info requested about my order when i was told they would (now on 4 occasions)
the order turned up after 10 days when i was promised it next day
items were missing and other items sent incorrectly
in short i am still waiting for my order to be fulfilled over two weeks after ordering and being told i would have everything next day.
i ordered from other shops at the same time and got items within two days
is anyone else having issues with shiny bikes ? i am thinking to call them to ask what i need to do to get some customer service.... maybe i am doing something wrong !? :O(
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oh and i meant to add they are not the cheapest around either.... but are close0
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maybe i am doing something wrong !?
With your punctuation, yes
Unfortunately, you are not the first person to say they can be a little lacking in the communication or speed department. Keep on at them.0 -
You already created a thread about this less than 6 hours ago.
http://www.bikeradar.com/forums/viewtopic.php?f=40013&t=128804010 -
ah, i could not find it so assumed it got deleted because of the title...... shiny bikes = sh*ty bikes
i will delete it and keep this one thanks :O)0
