New carbon bike - greased seatpost problem

I have just bought a new Cube carbon race bike. I've not ridden it yet (apart from along the street outside the shop) but just noticed the seatpost has been greased. The Cube manual that came with the bike specifically states you MUST NOT use any grease when fitting the seatpost. It is not even carbon paste/compound they have used, but normal pink grease.
I am particularly concerned because this bike replaces another new carbon Cube I bought from a different shop last month. It had to go back because the seat post starting creaking after a ride and got steadily worse until it was creaking loudly. The shop mechanics couldn't fix it so they sent it back to the factory and refunded me. I'm sure it was something to do with the fact the seatpost was greased.
Because I really liked the bike I bought this other Cube yesterday thinking my problem was a one-off. However as this grease has probably been on the seatpost and in the seat tube for a few months while the bike was on the shop floor, I am paranoid about the same thing happening again.
I am so pi**ed-off I just want to to take it back to the shop now while unridden and request a refund. What do you think?
I am particularly concerned because this bike replaces another new carbon Cube I bought from a different shop last month. It had to go back because the seat post starting creaking after a ride and got steadily worse until it was creaking loudly. The shop mechanics couldn't fix it so they sent it back to the factory and refunded me. I'm sure it was something to do with the fact the seatpost was greased.
Because I really liked the bike I bought this other Cube yesterday thinking my problem was a one-off. However as this grease has probably been on the seatpost and in the seat tube for a few months while the bike was on the shop floor, I am paranoid about the same thing happening again.
I am so pi**ed-off I just want to to take it back to the shop now while unridden and request a refund. What do you think?
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Personally i'd be happy to use a proper carbon assembly paste (I have a tube of Tacx stuff)- and have done so with my Moda and very expensive PRO carbon seatpost.
http://www.jejamescycles.co.uk/tacx-carbon-assembly-item105138.html
I'd just wipe off the grease, buy some carbon grip compound and use that when you reinstall the post. You should be able to stop the creak and the grease may be a contributing factor (allowing it to move when it shouldn't).
some carbon assembly compound is pink, are you sure that's not what is on the post?
I'd seek confirmation from Cube that by greasing the thing they have not invalidated your warranty.
And if they have, I'd want a full refund.
If not, I'd clean post and frame thoroughly and refit dry.
I'm sure it is grease as it's smooth - unlike carbon paste/compound which is gritty. Either way I don't think there should have been grease or paste used. While I could wipe the grease off the seatpost, it would be impossible to get it all removed from the inside the frame's seat tube. As the grease has been in there for months since assembled, I am concerned that it could have reacted with the carbon on the inside of the seat tube.
In view of the problems with the previous bike I had to take back, I don't want to risk it happening again.
It's a carbon frame there is no danger of the seat post and frame bonding (that's usually caused by alu frames with steel seat posts, the two don't mix which is why a barrier layer of thick grease is important).
OP - You're right, getting the grease out of the seat tube won't be easy but you can get most out by pushing a duster down the tube with a stick (just be careful to hold on to a corner of the cloth so you can get it out again.
For an example of why you shouldn't worry think of all of the other joints that are greased (bottom bracket, brake bolts etc). No-one worries about the potential for damaging the carbon at these points.
Alu alloy frame, hasn't slippped and I have moved it a couple of times to get it right as its a new frame and I needed to get the height right for my knee
After a while he phoned back and said he had looked into it and said grease wouldn't cause a problem unless it had been exposed to water, but he said they would remove grease fully from seat post and seat tube and replace with carbon paste. Although Cube manual says you MUST NOT grease (which I take to mean carbon paste as well) on seat post or seat tube.
He also said they thought the seat post was aluminium. I had been sure the seatpost (RFR Prolight 31.6mm Setback) was carbon as it looked like carbon and I thought all decent carbon framed bikes (like my Cube Agree GTC Race) would have a carbon seat post aswellI, but after looking at internet I can't find that exact seatpost for sale separately so still not sure.
Anyway still not sure whether to keep the bike and let them try to remove all the grease as they suggest. I keep thinking that I should have just bought a decent aluminium bike, like I was going to do initially!
You'll be fine with carbon paste anyway.
When degreasing - you can use citrus based degreasers on a rag. That should remove the last traces of grease. Dry thoroughly before fitting the seatpost back in though
When I got my first carbon bike in 2006 I thought it grease and wiped it off...
...and then wondered why the seat post creaked so badly, until I took it back to the shop and they put more back on
as andy_wrx says, the tacx carbon compound is pink and not gritty
tbh i can't recall seeing any pink grease, and a quick google suggests such a thing is for more intimate usage than is normal for a seat post, so it seems very likely that it's carbon assembly compound you are seeing
without it, my carbon post creaks like crazy and needs the clamp tighter to avoid slipping
Colnago
Cervelo
Campagnolo
Another reason for not putting grease on a carbon post is that as the clamp shouldn't be over-tightened - grease may make the post slip and tempt you to tighten the clamp too much.
Do I need to remove it and wipe it all off/degrease, or does this apply only to carbon seat posts?
2013 Dolan Dual
2016 Boardman Pro 29er
2013 Dolan Dual
2016 Boardman Pro 29er