S-Works Shoes

StrangelyBrown
StrangelyBrown Posts: 232
edited June 2011 in Workshop
Bit of a long shot but... does anyone know who would carry replacement Boa dial kits for 2010 s-works road shoes?

Mine just broke, shoe is now useless and about to go on riding holiday.

Have done Google to death with no luck.

Cheers
It doesn't get any easier, but I don't appear to be getting any faster.

Comments

  • flasher
    flasher Posts: 1,734
    a Specialized concept store maybe....

    http://www.specializedconceptstore.co.uk/
  • They should come with a lifetime guarantee,
    http://www.boatechnologies.com/

    there's a link at the bottom of the page to redeem the guarantee
  • sungod
    sungod Posts: 16,851
    is the dial broken, or the cable?

    several places have spares, you'll need to check who has stock, this looks promising...

    http://www.hargrovescycles.co.uk/produc ... rtno=35871

    afaik the 2010 takes the same as the 2009, but the 2011 model had different dials

    the ones direct from boa are generic, they don't sell spesh branded/coloured ones

    google...

    http://www.google.co.uk/search?q=s-work ... 85&bih=827

    if you get desperate i've think i've got a spare somewhere
    my bike - faster than god's and twice as shiny
  • Thanks for the replies guys.

    Have tried concept stores and they don't have stock. On the others, no one has stock of 2010 dials, and no one could be sure if models from other years would fit a 2010 shoe or not.

    I should have said that I have Googled AND phoned many many dealers and Spesh.

    The dial ratchet is not catching, so cannot get any tension in the cable and the shoe come lose. So have no idea which bit has broken, and as I don't the tool for removing it I can't check - why, oh why, don't they just use an allen key.
    It doesn't get any easier, but I don't appear to be getting any faster.
  • Not sure how much help this is, but it's a T6 torx bit that fits the "dial", you may be able to find a cheap one at your local hardware store
  • They should come with a lifetime guarantee,
    http://www.boatechnologies.com/

    there's a link at the bottom of the page to redeem the guarantee

    That's a great link - thanks. Have followed it through and I 'appear' to have a free, under warranty, dial on its way. It's black rather than white, but it's a get out of jail free card for now.
    It doesn't get any easier, but I don't appear to be getting any faster.
  • sungod
    sungod Posts: 16,851
    the two parts of the ratchet are...

    the bit that's part of the shoe, it's the toughest bit, you can't change it, with enough wear things eventually start slipping, but i doubt this is what is wrong with your shoe

    the other bit is the cable reel, it has three thin pawls moulded into it, this is probably what has failed, reels come with the kit

    the outer dial is just a cover, you can use it with the boa-sourced reel so you won't end up with a black dial on the shoe
    my bike - faster than god's and twice as shiny
  • marlin151
    marlin151 Posts: 52
    I had a similar problem with my 2010 S Work shoes - dials would sometimes turn but not catch. No obvious breakage to the line or mechanism.

    I wound the problem one right out so that the "fishing line" thread was really loose in a big loop.....then wound it back in again and the ratchet caught and worked properly. Has happened a couple of times, esp. with thick winter socks on.

    No sure if this will cure your problem, but maybe worth fiddling with it by turning to the extremes both ways before fitting a relacement?
  • genki
    genki Posts: 305
    The wire cable can occasionally get a bit twisted and then it might knot and jam a pawl. Take it apart, untwist and it'll be fine. I had some earlier S-Works (2006) where the wire had no plastic liner. The laces never lasted a whole season, but the newer coated wire is much better.
  • Just a quick update on this: finally managed to get hold of a repair kit after much hassle and faffing.

    Also, after contacting Boa through their guarantee scheme, a free replacement kit arrived from America today - what excellent service.
    It doesn't get any easier, but I don't appear to be getting any faster.
  • izza
    izza Posts: 1,561
    I've been into my local concept store and independent of what 'stock' they are showing on the shelves they have a separate box full of boa spares. They have, on different occasions, either made up a pack of spares to sell to me or replaced free of charge certain bits.

    Thanks for boa link, am off to secure me a free replacement kit.
  • fismaster
    fismaster Posts: 27
    Thanks all for the info on here, i contacted BOA Tech and they are sending the kit out FOC. excellent service, top class!

    Bump

    Got all the kit from BOA and worked a treat.