Tredz - good customer service

clanton
clanton Posts: 1,289
edited January 2010 in MTB buying advice
Recently I've placed two orders with Treds, having previously shopped with the other major online retailers. First purchase was a pair of winter boots - good price, rpompt delivery - standard good internet shopping.
More recently I rodered a set of tyres. Shortly after placing the order I got an email AND a voicemail to tell me there'd been a delay in their delivery and the tyres weren't expected in for 3/4 days with apologies etc. I emailed back to say it was ok but I needed them fairly quickly and to let me know if the delay was going to be excessive. Not logn after I got another, again perwonal email to say the delivery had in fact arrived and the tyres were already on the way.
Good stuff!