faulty Light & Motion Arc Ultra - anyone?

sirlylos
sirlylos Posts: 234
edited October 2009 in MTB workshop & tech
Fellas,

I've got a faulty Light & Motion Arc Ultra which won't ignite so I think it's an issue with the bulb. I've tried contacting the US but they aren't replying to my emails. Has anyone had issues with theirs, if so what did you do - they have a UK dept but they aren't getting back to me either and I can;t do any kind of night riding without them!!!

Cheers in advance.
1993 - Ridgeback 301 G3
1995 - Ridgeback 601 GS
1997 - Specialized Hardrock
2003 - Specialized FSR XC
2008 - Specialized Epic FSR Comp
2009 - Giant Defy 3
2010 - Voodoo Wanga
2012 - Cannondale Supersix 105

Comments

  • Dazzza
    Dazzza Posts: 2,364
    Sounds to me you do indeed need a new bulb, here's two links anyway one with and one without the glass dome, whichever your light needs.

    http://www.walamp.com/lpd/webstore/deta ... =M10N001-1

    http://www.walamp.com/lpd/webstore/deta ... er=M10N002

    Here's a thread that can help you better.

    http://forums.mtbr.com/showthread.php?t=551615
    The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
    Giant Anthem X
  • sirlylos
    sirlylos Posts: 234
    nice one Dazzza, it's the one without the light - any UK links?
    1993 - Ridgeback 301 G3
    1995 - Ridgeback 601 GS
    1997 - Specialized Hardrock
    2003 - Specialized FSR XC
    2008 - Specialized Epic FSR Comp
    2009 - Giant Defy 3
    2010 - Voodoo Wanga
    2012 - Cannondale Supersix 105
  • Dazzza
    Dazzza Posts: 2,364
    Afraid not, those links are the wholesaler that l&m use themselves, in that mtbr thread some have replaced the ballast and the board with an uprated ballast as it means you get more output and a better run time.

    Anyway have a nose through the thread it's a good forum, believe me $30 is a bargain for a hid bulb but be warned it could also be your ballast playing up.
    The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
    Giant Anthem X
  • sirlylos
    sirlylos Posts: 234
    I'm pretty furious about this situation now.

    I wrote to the US suppliers of light and motion asking them how I go about getting the light fixed and they told me to get in touch with Maddison, which I've done and I get no reply. They told me it was going to cost about $130 to fix the light which I think is a f*&king joke considering I've used the light once...

    I seriously wish I'd never got these lights, yeah they're bright but if I knew about the massive f*ck about to get a bulb changed then I wouldn't have bothered..

    LIGHT AND MOTION SUCK!
    1993 - Ridgeback 301 G3
    1995 - Ridgeback 601 GS
    1997 - Specialized Hardrock
    2003 - Specialized FSR XC
    2008 - Specialized Epic FSR Comp
    2009 - Giant Defy 3
    2010 - Voodoo Wanga
    2012 - Cannondale Supersix 105