HOPE- Excellent

islay_bhoy
islay_bhoy Posts: 4
edited February 2009 in MTB general
Hi all, just signed up to voice my thanks to the guys at HOPE.

After buying a disc brake ages ago (2002) before a long lay off on mtbing I had to replace the pads on it. Got in touch with hope to check the pads were still available, asked loads of stupid semi noob questions and can't believe how quick they were to respond and the lengths they went to make sure I was happy! :D

Result: new pads on, brake working like a dream even after 6-7 years and excellent customer service/communications!!!

I won't be going anywhere else from now on!! :P

Comments

  • Chaz.Harding
    Chaz.Harding Posts: 3,144
    Yup, bloody excellent company. And damn good brakes too :D
    Boo-yah mofo
    Sick to the power of rad
    Fix it 'till it's broke
  • llamafarmer
    llamafarmer Posts: 1,893
    Good to hear, well done Hope!
    Giant Anthem X
    Cube Ltd Race
  • nicklouse
    nicklouse Posts: 50,675
    strange that you thought pads were not available.
    you can still buy pads for all their brakes from any LBS.

    Except for the old mechanical brakes that they did.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • Chaz.Harding
    Chaz.Harding Posts: 3,144
    :shock:

    Hope did mechanical brakes...

    You must be ancient Nicklouse!!!

    :twisted: :wink:
    Boo-yah mofo
    Sick to the power of rad
    Fix it 'till it's broke
  • islay_bhoy
    islay_bhoy Posts: 4
    strange that you thought pads were not available.
    you can still buy pads for all their brakes from any LBS.

    Yup, like I said, daft noobie questions :wink:
  • dave_hill
    dave_hill Posts: 3,877
    Shhhh! What's that noise??

    Oh, it's just Supersonic grinding his teeth!! :D:D
    Give a home to a retired Greyhound. Tia Greyhound Rescue
    Help for Heroes
    JayPic
  • nicklouse
    nicklouse Posts: 50,675
    bigchazrocks wrote:
    :shock:

    Hope did mechanical brakes...

    You must be ancient Nicklouse!!!

    :twisted: :wink:

    Oi less of the old.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • supersonic
    supersonic Posts: 82,708
    Nah, its the sound of Hope disc brakes squealing/grinding and dropping to bits ;-)
    GT ZASKAR CARBON TEAM

    VOODOO CANZO

    Come and see me at https://www.facebook.com/biketyke/
  • nicklouse
    nicklouse Posts: 50,675
    unless they were the original Minis.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • islay_bhoy
    islay_bhoy Posts: 4
    I think they were the original Sport Hydaulics. :? Been ages so not sure.

    I've not even bothered to look after them either, last bleed was maybe 4 or 5 years ago and now the new pads are bedded in I'm being reminded how good they are. There was quite a bit of squeal until this week, but it seems to have stopped now :wink:

    Chuffed!!!!
  • pypdjl
    pypdjl Posts: 52
    Hope are indeed great. Just had the axle and bearings replaced FOC on a 4 year old hub.
  • topsey_turvey
    topsey_turvey Posts: 420
    Hope are great, though they are improved by using copperslip on the back of the brake pads, to stop that annoying squeal.
    Frank Yates
  • stumpyjon
    stumpyjon Posts: 4,069
    They do sound like a great company, wonder if they need a process improvement engineer........

    They're only just up the road from me.
    It's easier to ask for forgiveness than for permission.

    I've bought a new bike....ouch - result
    Can I buy a new bike?...No - no result
  • turpinr
    turpinr Posts: 255
    so is sonic not a fan of buying british then ?

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