import duty on replacement fork under warranty

deal
deal Posts: 857
edited October 2008 in Workshop
Hi hopefully someone can help me out here

Just received a replacement fork on warranty and have been charged import duty. Anyone know if i can appeal this? I have already paid duty on this item when i first bought the frame so dont understand how I can be effectively charged twice, not to mention two parcel force handling fees :x

Comments

  • robbarker
    robbarker Posts: 1,367
    I had the same thing once and they maintained that it was correct to pay twice. I never got it back despite some pushing. Crazy, verging on criminal, but it's HMCE so don't expect discretion.
  • deal
    deal Posts: 857
    suspected I would be wasted my time, thankyou for the reply
  • nicklouse
    nicklouse Posts: 50,673
    sounds like poor marking from the sender.

    was it marked up as a Zero cost warrenty replacement?
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown

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