Dave Hinde bikes - Dodgy?

sgbman

Just read this description on their website:
"HINDE L'Etape Sport Bike - Shimano 105 10 Groupset-
Italian build quality with precise Shimano gearing. Complete build weighing in at just 17.5lbs and full Shimano 105 10 Speed kit. A superb combination that will never let you down. Built to your own exacting requirements regarding sizing/gearing at no extra cost over listed price. A superb value for money bike to suit everyone's pocket. Doubles up perfectly as a high end winter training bike when fitted with SKS RaceBlade guards. Ideal for any entry level cyclist after a 10 speed bike and looking for a good level of kit without wanting to break the bank. All the latest kit and built to order, a superb price. Price £644.95 ea."

Well I bought one of these a few months ago, at £580, same spec with RS10 wheels, and I was told that the weight would be about 17.5lbs. Very good I thought.
But when I weighed it at home it was 22lbs with 300gm(pr) pedals on. This makes it nearer to 21lbs net. Quite a big difference, and mine was the 2008 spec version.
Also, the frame was a little different, there was a 1inch clearance between rear wheel and seatstay, not tight like on pics, on my 54cm frame.
Please beware if you order from these people.
Also the review in CW of one of their bikes is actually an advert in discuise :evil:

Special K

I do not own a barge-pole. If I did, I wouldn't touch Dave Hinde with it. The world of cycling is full of fabulous shops and suppliers often staffed with underpaid under appreciated but knowledgeable and enthusiastic staff. There are great sites like wiggle that offer consistency and service. None are faultless, but none are worth straying away from for the sake of dealing with Dave Hinde.

nicklouse

please try this http://www.bikeradar.com/forum/search.php

eg http://www.bikeradar.com/forum/viewtopi ... dave+hinde

aarw

avoid dave hinde at all costs if you know what's good for you. seriously.

think of the worst customer service you have ever experienced in any trade and you are still no-where near to realising just how bad they are. really can't stress it enough, so i'll say it again.....stay away.

just google dave hinde to get the a little insight.

on the road

sgbman wrote:

Just read this description on their website:
"HINDE L'Etape Sport Bike - Shimano 105 10 Groupset-
Italian build quality with precise Shimano gearing. Complete build weighing in at just 17.5lbs and full Shimano 105 10 Speed kit. A superb combination that will never let you down. Built to your own exacting requirements regarding sizing/gearing at no extra cost over listed price. A superb value for money bike to suit everyone's pocket. Doubles up perfectly as a high end winter training bike when fitted with SKS RaceBlade guards. Ideal for any entry level cyclist after a 10 speed bike and looking for a good level of kit without wanting to break the bank. All the latest kit and built to order, a superb price. Price £644.95 ea."

Well I bought one of these a few months ago, at £580, same spec with RS10 wheels, and I was told that the weight would be about 17.5lbs. Very good I thought.
But when I weighed it at home it was 22lbs with 300gm(pr) pedals on. This makes it nearer to 21lbs net. Quite a big difference, and mine was the 2008 spec version.
Also, the frame was a little different, there was a 1inch clearance between rear wheel and seatstay, not tight like on pics, on my 54cm frame.
Please beware if you order from these people.
Also the review in CW of one of their bikes is actually an advert in discuise :evil:

Oh dear, you should have come here first.

schlepcycling

aarw wrote:

avoid dave hinde at all costs if you know what's good for you. seriously.

think of the worst customer service you have ever experienced in any trade and you are still no-where near to realising just how bad they are. really can't stress it enough, so i'll say it again.....stay away.

just google dave hinde to get the a little insight.

+1

giant_man

There are countless examples of customers getting diddled by this outfit. Sorry to hear you got popped by this lame excuse of an LBS.

Gav2000

17.5lb for a bike costing £600 would have been amazing, I'm not sure there's one out there with that combination.

aarw

it's still against trading standard surely?

Cougar

I particularly like this post from the previous Dave Hinde thread from SDP

Quote

"once "went in the shop ( staff incredibly rude ) asked for a Dura ace rear mech ...was told to "make do " with a 105 ...said i wanted a DA as rest of bike was...

Dave ( i know it was him from his TT days ) offered to sandpaper off teh 105 logo & write on dura-ace in black marker & said i wouldnt know the difference..
...i drove down to rourkes instead


Unquote

alfablue

You can sue through the court service online facility Moneyclaimonline. It is easy to do, however your problem will be proving the claim they made regarding the weight - it is an illegal sales puff and goods were not "as described". You have a clear cut case, but evidence is your problem. However, if it was (and still is) advertised as such on their web site that should do the trick.

Dave Hinde, as others have suggested, are simply the worst company I have ever encountered in ANY sphere. By the way, they already have an ASA adjudication against them, for advertising goods for sale that they don't have.

Write a recorded delivery letter headed "Notice Prior to Action" giving them 7 days to arrange a full refund and collection of the bike at their cost, or you will sue. Almost all companies cave in at this point, Dave Hinde won't. Do a little bit of research on http://www.consumerdirect.gov.uk/ then sue online. May cost you £40 ish, but the fees (and all your other costs) are added to the claim.

Also - make a complaint to the Advertising Standards Authority

aarw

described on their website as 17.5:
http://davehinde.veriovps.co.uk/Merchan ... 1bc360eca8

roadrider84

This is highly amusing. Talk about totally condemning Dave Hinde.

I've just googled him, truly awful feedback.

mufcsuperreds

Having visited a good number of cycle shops in pursuit of buying a road bike for my 14 year old son I have to state that the help given by Dave personally was invaluable. Giant Y Specialized have lost out to DHB!

Maybe you have a short attention span, mine lasts for a good while!

I have nothing but praise for Dave and his team/

sgbman wrote:

Just read this description on their website:
"HINDE L'Etape Sport Bike - Shimano 105 10 Groupset-
Italian build quality with precise Shimano gearing. Complete build weighing in at just 17.5lbs and full Shimano 105 10 Speed kit. A superb combination that will never let you down. Built to your own exacting requirements regarding sizing/gearing at no extra cost over listed price. A superb value for money bike to suit everyone's pocket. Doubles up perfectly as a high end winter training bike when fitted with SKS RaceBlade guards. Ideal for any entry level cyclist after a 10 speed bike and looking for a good level of kit without wanting to break the bank. All the latest kit and built to order, a superb price. Price £644.95 ea."

Well I bought one of these a few months ago, at £580, same spec with RS10 wheels, and I was told that the weight would be about 17.5lbs. Very good I thought.
But when I weighed it at home it was 22lbs with 300gm(pr) pedals on. This makes it nearer to 21lbs net. Quite a big difference, and mine was the 2008 spec version.
Also, the frame was a little different, there was a 1inch clearance between rear wheel and seatstay, not tight like on pics, on my 54cm frame.
Please beware if you order from these people.
Also the review in CW of one of their bikes is actually an advert in discuise :evil:

Anonymous

Hmmm, this happened last time IIRC, someone's first ever post on a Dave Hinde thread and is giving them praise...

Does look kind of suspicious!

I went in after a new pair of wheels once, having not heard of the issues. They were downright rude and very unhelpful so I left.

fast as fupp

mufcsuperreds wrote:

Having visited a good number of cycle shops in pursuit of buying a road bike for my 14 year old son I have to state that the help given by Dave personally was invaluable. Giant Y Specialized have lost out to DHB!

Maybe you have a short attention span, mine lasts for a good while!

I have nothing but praise for Dave and his team/


where was this shop you got such great service?





[

Tom Butcher

mufcsuperreds wrote:

Having visited a good number of cycle shops in pursuit of buying a road bike for my 14 year old son I have to state that the help given by Dave personally was invaluable. Giant Y Specialized have lost out to DHB!

Maybe you have a short attention span, mine lasts for a good while!

I have nothing but praise for Dave and his team/

Glad to hear he's cleaned up his act - I had to use a successful ebay fraud claim to get most of my money back off him.

manick0de

Not sure bud didn't he operate on ebay as "Number1BikeBits" or something to that effect?

KillerMetre

Google is your friend...but not if your Dave Hinde.

N0bodyOfTheGoat

In answer to the thread title... *Nods*

fast as fupp

manick0de wrote:

Not sure bud didn't he operate on ebay as "Number1BikeBits" or something to that effect?

used to- its'fastpartforbikes' now

AVOID!

rjsmith

One of the most detested bike shops on this forum but Cycling Weekly's best friend it seems.

I'm another who wouldn't go near them now after suffering their lies.

johnnyqif

Skint and needed a road bike a pal who owns a LBS said he had a 2nd hand one for sale £200...result!!
Happily googled dave hinde after buying and realised to my horrorid bought a cycle from the bike world equivalent of bernard madeoff.

However i have grown to love it (as its great) and enjoy the looks i get when people who know,clock the enormous dave hinde graphics all over it

i almost feel like a bicycle hells angel (now thats an idea )

QIF

Downwardi

Business isn't easy but reading those 100 odd negative insults left on E-Bay would instantly put me off ever buying from an outfit like that no matter how good their product or how cheap their prices.

Imagine if those 100 people turned up at his shop asking him to say those insults to their faces.

on the road

Why have people praising Dave Hind only got one or two posts :?:

freehub

It's probably him wasting away in front of his PC

johnnyqif

he probably is a crook
i imagine he is a bxxxxxxxxx
i just like riding one of his second hand bikes which some poor sap probably spent a fortune on
and cost me buttons
i like riding a bad boys bike,
nice boys never get the girls

id rather walk than buy american (other than cannondale)

freehub

johnnyqif wrote:

nice boys never get the girls

id rather walk than buy american

Can you sure something is american though? My Cannondale is not american, sure the frame is, but the rest of it is from Asia, Chian or Japan.

mike ives

I have a pair of Dave Hinde built wheels which my brother passed on to me; they're excellent. My brother said he had no problems at all with the shop and has subsequently purchased another set of wheels from Dave Hinde without any problems. These wheels are also really good. Both sets were built to order.

jay_clock

If you want a quick and easy way to check negative feedback go to www.toolhaus.org - very natty little site. http://toolhaus.org/cgi-bin/negs?User=f ... eceived+by

On the basis of what I see about Dave Hinde and his old and new Ebay site (along with his shop) I would personally try one of the other web-based retailers.

lovetoridemybike

johnnyqif wrote:

Skint and needed a road bike a pal who owns a LBS said he had a 2nd hand one for sale £200...result!!
Happily googled dave hinde after buying and realised to my horrorid bought a cycle from the bike world equivalent of bernard madeoff.

However i have grown to love it (as its great) and enjoy the looks i get when people who know,clock the enormous dave hinde graphics all over it

i almost feel like a bicycle hells angel (now thats an idea )

QIF

Well after much lurking I was checking up on whether to buy from Dave Hinde and I can tell you this is his own bike pictured in his office. Truly amazing this guy stays in business.