Ebay - Unpaid item dispute
Recently had a clearout and sold a fair few items but two of them have been unpaid. Waited the 7 days and filed an unpaid item on the first but can't file a second on a different item. Can I have 2 disputes open at the same time? Both items have different buyers. I know I should email Ebay but all I'll get back is a standard email linking to the FAQs which I don't think will help me in this query.
I've added a signature to prove it is still possible.